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Verified
5/5

2014-06-28

"I am a new customer to this service. I have had a very satisfying experience with all the different techs I have been in contact with over the past few days, all were extremely polite, very quick to identify and correct each and every issue I brought up and many I was unaware of. This has been one of those rare occasions where I can say yes to the service and the staff. I would happily recommend this service and this staff to anyone seeking such support and solution."

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Verified
5/5

2014-06-27

"Cordial, polite technicians. Slight problem with the start up of the initial service but worked out ok. Automated phone answering is only average.

Overall am pleased with the service. Thank you.
"

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Verified
5/5

2014-06-26

"I had jenny for the repair. She did a great job. It was over my head and she soon seen that I needed help and she jumped in and was wonderful."

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Verified
5/5

2014-06-26

"I did not buy anything that was shipped to me, nor did I return anything. My purchase was on line and the product was downloaded by your technicians. Everyone was very pleasant and patient with me and knowledgeable. It was a nice experience. Thanks for your help and I have already recommended you to three friends and family. So glad I found you. Nidya "

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Verified
5/5

2014-06-25

"Piece of cake. Just had to sit back and see the work being completed."

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Verified
4/5

2014-06-25

"The Tech was very courteous. He explained everything very well and was well trained. I was very pleased with the results. I am glad I purchased the Panda Security."

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Verified
5/5

2014-06-25

"Cleaned up my PC to get rid of problem areas."

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Verified
5/5

2014-06-25

"I found the ATC engineers to be friendly and knowledgeable. They put my mind at rest and gave me confidence to permit them to take control of my PC. They explained what they were doing and why, which is why I had no hesitation in signing up for their ongoing support."

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Verified
5/5

2014-06-25

"The Technician are very knowledgeable. I have has several issues and they resolved the issues. One issue took 6 hour but the agent was courteous and helpful."

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Verified
5/5

2014-06-25

"Advanced Tech Support was very effective! Their support staff outstanding, The phone and online chat support was excellent. They were able to log on to my three computers removing all the viruses and assorted dreck that almost ruined my computers and stopped an attack on my entire system including passwords, profiles and financial records. I did change all my passwords to banks, credit cards, and etc. I can't say it saved my life but they sure did give me peace of mind. Need I say these guys are worth every penny I spent. "

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Verified
5/5

2014-06-25

"Advanced Tech Support was outstanding!! They were very polite and professional and kept me informed each and every step of the process. I had a very poor experience with Qresolve who said "My PC had problems that were not remotely fixable", but Advanced Tech Support had no problem fixing all the problems I was having and it's now running better than brand new. I would highly recommend ATS to all my friends and family with computer issues. I was very pleased with their service and will use them in the future if need be."

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Verified
5/5

2014-06-24

"Advanced Tech Support technicians obviously are experts in their field. They have consistently returned my computer to good working order, this order and those those in the past.

I have received excellent value for the cost of the Advanced Tech Support service.

James Hall
"

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Verified
5/5

2014-06-24

"I was impressed with all they told me about what was wrong with my computer and that they have fixed it and is now much better."

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Verified
4/5

2014-06-24

"The 1st phone call Adam answered, I found him to listen, understand what I saying, made suggestions, and very helpful.
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The 2nd call Randy answered, He tried several different ways to solve my problem, but I did not find him as knowledgeable.
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My 3rd call was answer by Marcio who only wanted to sell me the Panda Program for $500 minus $200 service charge paying $299. Because I told him he was not being helpful and seemed only interested in selling something, he transferred me to Lee. Lee tried several different ways to solve my problem, was patient, understood my frustration for not having the problem solved, and had a Senior Tech service my computer while online. After many questions and stating everyone tells me there "anti-virus" program is the best and will protect me from everything, I finally agreed to purchase the Panda Program for a "lifetime" cost of $150.
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Verified
5/5

2014-06-24

"My computer was a mess, and tech support fixed it, im am so thankful for their services...thank you advanced tech support***"

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