"I have a four year old laptop and had never had any antispy or malware software so my computer was in bad shape. Throughout trying to get that issue resolved, many more issues came up.7 tickets and almost as many days without use of my computer, today all my issues were resolved. Everyone was very helpful (except when they told me when they would call back they didn't).
However, today Carlton and David were my tech heroes. All issues are resolved"
"was messed up, had a virus and ran extremely slow. I am disabled and need the use of my laptop."
"I found that Advanced Tech Support was exactly what I needed to get my computer back in working order. It was on the verge of crashing and my security system had failed. It took almost 4 hours from start to finish, but I was kept informed on line and by telephone as to what they were doing to fix my problem. Now my computer works well, runs smoothly and efficiently. I would recommend Advanced Tech Support if you have a problem with your computer."
"Advanced Tech Support is absolutely awesome! I have used them sooooooo many times and it is worth every penny! I can't tell you how many times I have called them ready to pull my hair out over something crazy on my computer and they fix it every time! I love them and will use them until the day I die!"
"Advanced Tech Support was very easy to work with and they helped fix my pc was a pleasure to do business with."
"My computer was having some problems and I was contemplating my options when I came across an ad for Advanced Tech Support. I went to their website and found out some very interesting and easy to understand information.
Once I committed to the download process, where I had a technician take over my computer. I found very informative and easy to understand employees/customer service reps/techs. They helped me understand all the steps and everything that was going on throughout the whole download procedure.
I never felt that I was being forced into buying anything.
Afterwards I found out that I had saved quite a lot by committing to the Advanced Tech Support products than most of the other options that were suggested to me by other people.
I would recommend Advanced Tech Support to my friends and family."
"Excellent. My experience has been top notch. The technicians are knowledgeable and courteous. I like the fact that they are a US company (located in the US) with people who you can understand. I am very pleased."
"So far I am pleased with ATS. I have not been a client for but a week or so."
"Everything is faster on all three computers. The usual route into my internet is gone, but I will figure it out. This computer is Rosalie's, but I'm getting Rich's e-mail route. We have had three computers worked on in the past 3 days. Everyone has been very helpful. We have worked with Raymond in Florida on 4/09/14, Lester in the Philippines on 04/10/14 and Jevon in Boca Raton, Florida today, 04/11/14. It is a relief to have them all working well. "
"Very good service. And nice folks to deal with."
"When I'm able to speak w/ someone, I find support to be superb! However, twice I waited on hold for over 1 hour one evening and the next evening 2.5 hours. I had to put my phone on charge so the call would not drop. I eventually hung up."
"4/10 after Netgear was unable to assist me with my new Netgear router Caroline got it hooked up and researched the problem as to why it was a problem. "
"Found some of the tech's are not well versed with the procedure of installing/fixing the problem. Both times had to get senior tech's to resolve the problem."
"The assistance I received from the technicians at Advanced Tech Support and in particular the gentleman who initially dealt with me was first class.Everything he said would happen did and he was most helpful and considerate in his advice.So a very big thank you to him in particular."
"ATS provides efficient and excellent advice and support for my computer. Their knowledge and expertise help to solve any computer problems that may occur. I am pleased with the service so far."