"The Representative(s) were very compassionate about my concerns regarding the delays, issues, re-routing and pop-ups. I have on-line classes and one of my classes required me to use Google which seemingly makes or left my computer vulnerable to viruses that were trying to take over my system. I am amazed with the improvements and quickness in downloading! It feels like I have a NEW computer. After a simple preview of what was going on inside my computer it was a LIFE SAVER to get the needed help from the Advanced Tech Support Team. Unbelievable! How do you get so many viruses while using McAfee's Security Well now I am using the recommended Panda Internet Security Lifetime, which is just a one-time fee. So far, so good! It is working better than it EVER has since two years ago when I first purchased my Dell/Intel Core i3 with Windows 7. This has been a Life Saver for me! Shout out to both technicians: Damon and Cannon, in Florida, a thousand Thank-You's."

"I have only used ATS three times. This time is worth reviewing because the recording when I called told me I could go online and immediately connect via chat with a tech. I hung up and went online and the web site said that no one was available at this time. So I called back and was eventually connected with a rep. As I was explaining the problem our connection was broken. After awhile I called back and was eventually connected to another tech. The phone connection was terrible OR their phone system is terrible. The tech was pleasant and professional. He apologized for the phone problem and tried to assist me by turning down the gain. Still had an echo and could hear other tech's talking. It made it quite difficult to communicate. Eventually I left Damon(?) to do his thing and it appears he has fixed the problem."

"Very professional IT company to deal with. Friendly, helpful staff who are patient with even the most amateurish clients."

"The technicians did a good job. ATS needs a better way to communicate or reconnect when connections are lost."

"Each and every time I have called regarding an issue I have had with my computer I have always been handled in a very professional manner. Every issue was addressed and fixed. That is why I continuously make my purchases recommended by you for applications alot easier as I feel very confident in your company. I was never asked to ever right a review or comment on this company."

"I was told I had a problem in my laptop with to many processes in the computer slowing and over driving the CPU and ATS said they could repair it and I purchased the product. So after about two days of the techs working on my computer they said it was repaired. During the time they had control of my machine I was not informed by anyone as to what was happening on my machine or what they were doing on it. I only seen where the work was passed from tech to tech. After all this my machine takes longer to come up than it did before. It was not slow before. The internet comes up a little faster than before but not the speed I was lead to believe. I only hope the virus protection and anti malware work as it is supposed to. "

"My computer was a mess - only 18 mos. old - full of damaging material. I worked with several senior techs who were all very courteous and ready to help. It took 4 days and 5 different techs to get my computer back in great condition. "

"Once I got past the sticker shock I have to admit I'm happy with the results. The computer is working great again and if everything I was told is true about support and buying this product once then it will be a good investment. "

"I'm very happy with the professional and friendly attitude of all the Advance Tech Support persons that I dealt with. I'm happy that they put my computer back to bran new condition, it is working very nicely now and I know that both front and back door to my computer is secure. I also have Identity theft protection now. "

"I was recently attacked by some nasty Malware and as I am a Microsoft Customer I contacted ATS. Their untiring and dedicated staff Techs resolved these issues in a timely manner. I am an Independent Singer-Songwriter -Musician in the UK. The prompt response I got saved all of my Video and Audio files which are years of hard work and are now safe on an external hd. Best Regards Robert Gonzalez aka Popa G"

"After I contacted ATS it was a very simple process for me. They accessed my computer remotely and completed the task very efficiently. There tech advised me what was going to happen and it did. I would highly recommend ATS as being a very skilled and excellent organisation.

Stan Beatty (Australia) "

"Excellent service. All support team are friendly and professional."

"They have always been helpful whenever I called no matter how often I called or the time of day I called. They currently work on 3 computers I have. An XP, Vista and Windows 8. They always fix my problems and keep me up and running. Thanks a lot ATS."

"To Advance Tech Support thank you so much for all your help fixing my computer, I can use it again and it funs better now. The techs are all great, friendly, knowledgeable and helpful. I also like that you can call 24/7 for help. This is my first time to herd of this company and I would recommend it to friends and families. Thank you so much."

"Jason was informative and helpful, took me through the steps to get me onto the new site."