"My computer had a significant number of problems. Several of your techs worked on the problems for several hours. All of your Techs were very polite and I told a couple of them that they must have the patience of Job, because I am pretty deaf and could not hear them very well. One of your Techs finally identified the very elusive problem."
"We have hired many tech support individuals to help me with our computer issues (including the office supply stores). NO ONE has done for us what Advanced Tech Support has. They get to the issue immediately and do not stop until everything is working as it should. We love it and are very happy to be customers."
"The guys at Advanced Tech Support were excellent in helping me through the various stages of my purchase and fixing the problem with my computer! I explained that I was a "senior" and moderately competent on computer. With this in mind, their terminology was kept to a level I could understand and this was very much appreciated by me."
" Joseph Sharf was the representative with whom I spoke. He was courteous, kind, respectful and very helpful. After making the nvestment in the service, I felt confident that I would get the support that I need in maintaining my computer especially at 75 years old.
In this hi tech world, out on a ranch in northern New Mexico I yearn for personal contact when I make decisions about the use and maintenance of my computer, that was provided me today, and I look forward to future interactions and support. "
"Excellent Service that does not tie you down. You can have your problem solved online without having to drive across town and drop your computer off and then drive back to pick it up. You can make better utilization of your time. I highly recommend Advanced Tech Support."
"THE MOST PROFESSIONAL AND KNOWLEDGEABLE WITH AN EXCELLENT PERSONABLE ATTITUDE SUPPORT GROUP I HAVE EVER WORKED WITH IN ALL MY YEARS AND I AM 60 YEARS YOUNG! I HAVE WORKED WITH MANY PEOPLE IN SETTING UP NEW AND CLEANING UP OLD SYSTEMS IN ALL MY YEARS OF WORKING AND NOW FROM HOME. I HAVE WORKED WITH A NUMBER, NOT JUST ONE OR TWO OF YOUR PEOPLE ALSO. I CAN ONLY SAY THEY ARE AWESOME SUPPORT TECHS. WISH ME LUCK, I HAVE NEVER WON A WORTHY ITEM IN MY YEARS. (:)
SINCERELY,
Patricia Dickson"
"Tech support was easy to communicate with and my computer's speed was increased after he cleaned it up."
"They fixed my computer first and, so far,every time I called after that, they were extremely responsive and everything worked fine"
"I am very pleased with the results and will feel much safer for your support "
"My computer was running for over six hours. you seem to have resolved the problem. time will tell"
"So far it is doing a great job. if it slowes down again we know to call advanced tech support. thank you so much for all you did for us. have a good New Year!!!!"
"I enjoyed watching them repair my computer right in my home and they were in their work place. It is remarkable that they repaired it in their office while the the computer never left my home. The courtesy
shown by the technician on the phone was fantastic. He gets an A+ from me---especially when I had to ask him over and over to repeat himself. He never lost his temper. It would be a surprise to me if the work they did --did not equal their reactions. Thank you! "
"It appears that all is well and they did a good job.
"
"always good online support thank you"
"Lamonte was extremely a pleasure to work with. He is pleasant, precise, explained everything he was doing and gave me helpful options.
The Tech that did the tune-up on my computer and corrected many, many errors and problems I had (caused by the inferior protection of my Security , Trend Micro Titaniun)all seem to be working now. My printer that would not print is now working great. In fact it printed all the items that I tried to print previously and couldn't. Also, everything seems to be working much faster. Accolades to all and thank you."