ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-11-28

"The gentleman that I had spoken with on the phone regarding my computer needs stated that an Advanced Tech Support tech would start to clean out the problems in my computer after I had ordered the service and it might take several hours and it was finished in less than 3. That was very nice and I am very happy about that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-27

"The techs were great. Very professional and courteous. Would recommend any time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-11-27

"So far they have done nice work, been polite and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-27

"Advanced Tech Support did an amazing job working on my computer. They worked diligently to fix the many troublesome issues to make my computer work flawlessly. I highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-11-27

"Tune up seems to have been completed but 3 other issues do not appear to have been resolved despite several reminders. Viz: Icon for Windows Live Mail; som small icons remain in bottom right hand corner of task bar; and, updated version of RegistryBooster still does not work.
Overall I would judge the communucations aspect of this work pretty poor and certainly NOT value for money
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-27

"I had an issue that had to do with a program that I had bought on line from ARO and it was creating havoc with my desk top PC. and when I went to the help section at Advanced Tech Support I was connected to Mike and he worked with me and helped diagnose the problem, then removed it, cleaned up my PC and helped me fill out the request for a refund of my money spent on the naughty program... Thank you Mike you did a great job...
Lyle Sanders.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-11-27

"Just recently purchased a through cleaning & M.I.R. The support is great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-27

"John worked very hard for me tonight. After a few previous attempts with other technicians to install Panda antivirus software on my computer, John performed extensive troubleshooting and determined that this software would not work, for whatever reason. He uninstalled the Panda and installed Microsoft Security Essentials successfully. He also immediately connected me to your billing department to take care of the credit for the Panda. He was very professional and made me feel confident about his work. Kudos to John!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-11-26

"ATS has done a wonderful job of keeping my computers up and running the best they can run!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-26

"Advanced Tech Support, is really great! I DON'T FEEL ALL ALONE NOW. They all have worked around the clock on this PC, And I do, really, really, appreciate you all. you're A great TEAM.
thanks again, and I do hope I win an Ipad, I've been wanting one for christmas, so please tell Santa?? Juanita Cobb
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-26

"Thank you for your service. I am anxious to see how much better my computer functions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-26

"I recieved excellent service on my computer.. The tech had to spend hours fixing it and it runs like NEW!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-26

"I am totally satisfied with my purchase!!From being a little skeptical to being totally confident that this was the right decision is normal for me.With the performance I have seen I am impressed.I want to thank the people I dealt with for the great job they did."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-26

"It took several tries and a lot of patience, but they fixed all the problems I was having. I'm very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-25

"They did a great job cleaning up my laptop."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A