"Fantastic place to shop for anything having to do with Airsoft"
"i really like you guys but you should make the stickers that you put on the guns easier to take off. your packaging is great though."
"Airsplat is amazing! I have made several large orders with them, and have never had a problem. I was a loyal airsoftgi.com customer for several years, but I'm hooked on airsplat now.
1. They ship incredibly fast, and keep you updated every step of the way. You also get free shipping if your order is more than $75, which is always in my case.
2. They have great communication. I had one item that was backordered, and they sent me several courtesy emails explaining the situation, and made a refund hassle-free when I decided I wanted something else instead.
3. Airsplat is dead-on with their customer service. If you have a question, they are there. They have accurate descriptions on all of their merchandise, and I have never had a problem with something being different than described.
4. They have the best prices around, period.
As long as Airsplat.com has what I'm looking for, I don't plan on shopping anywhere else!"
"I recently purchased .20 gram bbs and silicone spray for my airsoft gun. The consisent update of my order along with the on-time delivery, low priced items, and quality of the items would make me buy from Airsplat again."
"airsplat is a great site where everybody should go to this site as it is the best site online for buying airsoft gear"
"Horrible, horrible, horrible. Don't go here. They sent us a gun that wouldn't shoot, then made us jump through hoops backwards and forwards, sending us email after email on how to trouble shoot our new gun rather than letting us exchange it. Finally when they let us exchange this expensive, useless purchase they made it sound like it was all our fault, and gave us all kinds of grief. Stay far away from this place. "
"Hard to say what I liked the best, their phone support is unmatched, I called before my order to find out if a particular magazine was wind-up or not and the operator who assisted me actually went to lengths to answer my question which confirmed my decision to buy, they also helped me to understand how my vest functioned so A+++ to those guys. Also, free shipping rocks ;) Not to mention they have a fantastic selection and actually sell many of the accessories for the guns they stock (i.e. Wellfire compatible G3 mags) which surprisingly is not the norm. I would absolutely recommend them to friends and have in fact already to 3 of my paintball team who are also looking to branch into airsoft."
"I was initially disappointed that a well known company like "Airsplat.com" would sell a $299. M-8 airsoft gun, that doesnt come with a battery nor do they carry a battery for it!! I have given this to my son for Christmas. I called Airsplat on 12/28/11 to order a battery that I assumed came with the gun. (upon reading the decription more closely, this was my mistake since it specifically stated the battery was not included). A sales rep sent me a battery they were hoping to work. But it didnt.
I was happy that they worked with me to allow me to return the gun and battery. "
"I ordered a gun on tuesday and it still has not shipped i thought they had it ship withen 24 hours still waiting to ship Airsplat?
edit: just got a call from airsplat saying it has shipped and that they were closed on the second and third thanks airsplat"
"Airsplat is a great website that always has the best prices and the best quality. I would highly recommened Airsplat to anyone. I will definetly be coming back to airsplat."
"Great product, price and fast shipping. Emailed back about some upgrades and what to buy and they followed up promptly with the suggestions I needed."
"Quick shipping, quality prices!"
"My experience with Airsplat was awful. Their website crashed during checkout, they lost my order twice, they didn't return my calls or emails, and half the time I couldn't reach them by phone. Yes, this was around xmas time, but it was unacceptable. It's too bad because they have good prices and a good range of merchandise.
"
"After having a nightmare of an experience at HobbyTron, AirSplat was a DREAM to work with. They communicated with us, fixed a mistake on our order that we made and got us the product as quickly as we could have imagined. The product was what they said it would be and we couldn't be happier. The product even shipped in a carton that didn't implode with UPS and they even placed packing material in the open areas of the box...something HobbyTron hasn't figured out how to do.
We are still waiting on HobbyTron to even respond back to a RMA request.... but that takes 2 to 3 weeks... thank you AirSplat!"
"I had some products damaged during shipping. It took me a few tries to get to talk to someone who could resolve the issue, but once I did they went above and beyond to fix the problem. I will do business with them again."