"I was very pleased with Ajrichies service when bought the Canon 18-135mm on this side. It was not only the price is cheapest comparing with other online businesses, but the sale person and customer service are very professional and helpful. I experienced some problem with other sites, such as, when they listed the products with on sale prices, I entered the order to buy, then, they said products were out of stock. Ajrichies is great and trustable business that I would recommend to all people. Thank you - Ajrichies for quality service."
"I was very pleased with the timely response of the sales team and the excellent customer service. This company has the best prices in the industry."
"A very rapid response to my order of a camera lens was received by me. I have been satisfied with Ajrichies.com in trying to satisfy my requirements."
"I don't understand why people gave credits to the story so generously. Their store is the worst on line store I ever encountered: slow to ship (actually there's no any status change after 4-business day), very rude custom service, to name a few. After I contacted them about 7-9 times, I finally gave up and cancelled the order, even though the cancellation process was a painful process. Will never shop from them again."
"I really like this site.I receive a call about my item and I got all information what I need.The representative was so nice and kind to me.I'm defiantly will buy my next item there."
"Great customer service and the best low pricing on the net."
"Extremely exited about my camera. The staff was very helpfull and professional. would recomend them to all my freinds."
"Good customer service with great attention to customer needs.
Prompt Service."
"PS. I filed a complaint with Best business Bureau about the refund. AJ Richie’s responded with date by which amount would be refund to my account. Guess what three days later I still DO NOT have refund. They don't only lie to customers, looks like they also lie to govt authorities. Looks like they don’t think rules apply to them!! Their business license should be suspended!
This store is a SCAM! It is hard to reach customer services, they yell and try to convince you that the product that you received is the correct product and NIKON does not make VR lenses in 55-200 range Not to mention they try to sell additional product and offer extra discount if you agree to rate the service before receiving or even shipping the product
DO NOT BUY From this shop!
I ordered Nikon AF-S DX VR Zoom-Nikkor 55-200mm f/4-5.6G IF-ED Lens from AJ richies on 3/8/13. After a phone call, when they tried to sell me more products, I received my shipment for INFERIOR product without VR feature from the same category on 3/13.
After few phone calls and few hours of being on hold, they agreed to exchange the lens for correct product. I shipped the lens back on 3/26. Then few more phone calls and few more hours of being on hold, they shipped so called “right product” on 4/8.
The second correct version of the product was DEFECTIVE. After another long phone conversation, they agreed to refund me the price I paid and shipping charges that I had to pay for returning the product. Product was shipped back right away and was received by the store on 3/16. I waited patiently for 14 days + another 3 days to receive refund. Off course! there was no refund. Called them again on 5/2. I was told that I should receive the refund for the complete price and shipping charges in a day or two. Today is 5/6/13. I still haven't received ANY refund.
Two months later, after several phone calls, several hours of waiting on hold, I have NO LENS or REFUND.
.
"
"AJrichies was a pleasant experience. Not only did the price of the product purchased the cheapest, but also shipped quick and arrived on time.
The customer care called me to confirm on the order and the address. Its nice to come across AJRichies. Now I look for all other products on this website to make purchase decisions. "
"I've got to say that; I had my skepticism about AJRichies, but they have great prices, and will be ordering from them in the future."
"The site was very easy to use. I ordered the camera I wanted for the price I wanted! I was very happy :)"
"I placed an order with AJRichies for a camera online. They immediately called me to confirm and the customer service rep I've worked with, David, has been helpful and complete. Great customer service, fast, pleasant and accurate."
"Over all very pleased with my online purchase. Shipping was fast packaging was great item arrived on time. No complaints at all everything went great "
"Very good customer service. I called with a question after placing an internet order and was given an immediate answer. I would shop with Ajrichies again."