ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2013-06-14

"Don't buy anything from ajrichies.com, they are filled with frequent lies. I placed an order in June 07, 2013 and they called me in June 12 to confirm my order and said that it doesn't include a battery, then said that it could only be used for 5 minutes only. The real reason is that they tried to ask me buy more products. On June 14, I called and they told that it was shipped on June 13 by Fedex and that they would update the tracking information later on their site. I called today, June 17, and they told me that it hasn't even been processed yet. I requested them to cancel the order with a full refund, and they hold a 15% restock fee ($91.03). They made me a deal to give me a full refund only if I remove the previous negative feedback I gave them. Don't deal with this shady business!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-14

"Great pricing, great customer service, I will definitely buy from them again! Thank You AJ"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-13

"Fantastic experience - easy for the user to find right cameras

will recommend for friends
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-11

"A wide selection of products and you can't beat the prices. Staff is knowledgable and willing to answer questions. I would buy from them again should the need arise. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-11

"excellent customer service and outstanding price will definitely shop here again for all my photography needs
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-06-11

"Good prices and service. Happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-11

"Great prices on exactly what I was looking for. Customer Service is attentive and helpful. I will definitely shop here again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-10

"Excellent customer service, excellent pricing; highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-06-05

"These guys are CROOKS!! Do not buy from them! They engage in deceptive bait and switch tactics. My recent camera purchase took weeks to arrive and what they sent was the manufacturers box for the camera model I ordered but the contents had been repackaged with an inferior model. Multiple calls to their customer service and they just hang up or put me on hold forever. Worst ever!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-06-04

"They have been very helpful with appropriate suggestions and pleasant and friendly customer service. We look forward to receiving the product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-03

"The company has been vey kind and helpful in the processing of this order. I am very pleased with the company and the assistance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-03

"Good prices and good customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-31

"great customer service and price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-31

"Found AJ's online shopping for a camera and pricing was significantly less than others. Also, got more good deals speaking with them on the phone to verify my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-31

"Just ordered a Nikon S8200 camera from Ajrichies. Their customer service was great and upgraded to the S9300 and a camera bag for no charge! Great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges