"I was very pleased with the personal service and especially happy with the prices and features offered by AJRichies.com. I saved a significant amount over the big box stores and will gladly look again at this site for future purchases."
"great prices and great service. order shipped quickly and everything was as ordered with a few surprises thrown in. would recommend this company"
"Mark helped me a lot with understanding my order, assisting with necessary information and upgrades without pressure. It was great since I don't know much about cameras because this is a gift for someone who does.
My order arrived today and I had some questions. I called the customer service # and waited 25 minutes before I got to talk to someone who could help me. I had to give my name to 3 different people while I waited. The person I talked to was marginally helpful and wouldn't give me his name.
I was told by Mark that I would get upgraded to an ultra high capacity battery instead of the 30 minute battery BUT the manual says that the NP-FV 50 (5hours) IS supplied with this camera. So I guess it's a matter of caveat emptor--as usual"
"Take great pictures and great zoom. Wife enjoys and has recommended to 2 other friends and they bought this c8200, aslo."
"Most helpful and personal assistance I have ever experienced during years of on-line shopping. In addition, prices are very competitive and without shipping / handling add-on charges. Will continue to shop Ajrichies.com!"
"I ordered Canon SX260 camera through Ajrichies, which got delivered to me on 12/07/2012. I am thrilled to get my camera its amazing.
Ajrichies did amazing job by sending emails to track my delivery status. Only negative point is time of delivery i.e I placed my order on 11/21/2012 and I recieved it on 12/07/2012 more than 15 days..They say if you place order by normal ground shipping it takes 10-12 business days from day order gets processed. Here is the catch after placing order its takes 3-4 days for your order to be processed and then another 10 days for delivery/shipping.
I tracked my order several times, even wrote many emails to sales department for which they always responded..
I am really happy with their customer support through mail only..
Only negative part, they take really long time to deliver product as compared to other sellers. But I am still happy to get it on time as I am leaving for holidays and wanted the camera before I leave. Also they gave free mini table tripod stand with some lens cleaning gears that added to my joy..
Thanks Ajrichies..I will come back and place some more orders in future just keeping in mind that will have to wait for 15 days for delivery. "
"Appreciated the way my order was easily rerouted for delivery."
"Everthing went very well."
"A+ for giving me the most for my money with good customer service. They went above and beyond the call of duty."
"On Nov 30th I called to purchase a canon t3i body only. They had the best price I could find on line anywhere. Had to call to get the offer of free expedited shipping w/ purchase of 2 accessories and I am glad I did. Spoke with Mark and he helped me get the correct items I needed. Then he found a less expensive way to get the items I was needing in a kit. Ended up with the correct items for my new camera plus a screaming deal. Thanks Mark!"
"Thank you for your quick process especially the follow-up call to ensure the order was correct. The only thing of disappointment, was not having the COLOR I intially wanted. But because red could not be found anywhere else, i am still very satisfied especially considering we are leaving for our vacation in one week. Living in Hawaii we are limited to some of the "hot" items and apparently this camera was one of them and could not find it here for the reasonable price AJ Richard is offering. Thank you for the friendly and "aloha" spirit I thought only found in Hawaii."
"Very terrible service! Bought a camera and 11 days later call to track it and they didn't send it out. Reason, they were out of stock. Nobody called to mention it. They said they would send a different color to me with 3 day shipping and it's been 7 days already. I called yesterday to track it and they hung up on me 5 times and my wife 3 times. Called to check today and was hung up on 2 times after giving my order number. Would never do business with this company again! Very disappointed."
"Although my wait time on my call in to AJRichies was a bit long the representative was very helpful and thorough during the sale. It was a little bit of high pressure sale for some things that went with the camera, yet I could say no to the offers and the representative (Scott) actually threw in some extra perks. This was a very good deal on the Canon T3i bundle and was only available for today so it was important that the sale went smoothly.
Just found this site to petition to shut down this company. I really think it needs to be done. Got to http://www.ipetitions.com/petition/close-ajrichiescom/
and sign this petition.
12/19/12
Update..... OK -- stay away from this company. Even tho we got the camera and all looks to be well, it was a terrible experience dealing with this company and their representatives. The sales people were rude, high pressure, fast talking, and not helpful if I had a question. I was told on 12/6/12 that shipping was to be upgraded and expedited yet it took 14 days to get here. The big plus is the price which was very very good but every other experience with this company was horrible!"
"Called to inquire about Nikon lens...got Mark who immediately
addressed my needs, took my order and made shopping super. I could not do it off the website as it just didn't work. Kudos to Mark for his help... "
"A great web site with far better prices than the competition."