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4/5

2003-01-20

"Ordered ASUS A7N8X Deluxe motherboard and some rounded cables.

I recieved an email reciept that part of my order was shipping so I contacted their customer support. They promptly replied that they had to split my order and that both were on the way.

The motherboard arrived a couple days after I ordered, and I couldn't be happier. The cables arrived on the 6th business day after ordering (the maximum of the stated 3-6 business days listed under the shipping option I selected). This delay is the only reason AJUMP will not receive a full 10, but I would happily order from them again.
"

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5/5

2003-01-15

"Excellent service and delivery!
Placed order for Albatron GeForce4
4280 graphics card. Received confirmation and shipped same day as ordered. Got on Tues. 01/14 via
UPS.

Card was in perfect condition.

Great prices and delivery--especially on graphics cards.

Highly recommended!

"

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5/5

2003-01-11

"Good prices with free shipping. My Linksys router arrived FedEx 3 days from online order."

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Delivering products damage free
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Delivering products on-time
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N/A
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5/5

2003-01-09

"A tad slow on the shipping but I believe that was UPS's doing. Excellent PRICE, communication, packing and customer service... look out Newegg, ya might have a little competition!!"

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5/5

2003-01-08

"Website was pretty straight forward and not an eyesore. They gave you the ability to track your order so you knew pretty much what was going on each day. Shipping was faster than what I expected and through UPS which is also trackable. The whole ordering/delivery process was extremely smooth and trackable keeping my nerves as an online shopper in-check.

The item arrived in excellent packaging and was bran-new as promised. The price for it (Shuttle AK32L motherboard) was the lowest I could find online ($52). The motherboard also worked without a hitch and I am very very pleased with it.

The only thing about ajump.com I CANNOT comment on is phone service...because I basically didn't need it. If all orders proceed as well as this one, then you wouldn't need customer service. However, I have yet to speak to someone from ajump.com personally and extremely hope that experience would be just as smooth.

I will be doing business with them again and highly recommend them. It beats the hell out of purchasing from online stores or auctions where often your goods are untrackable and you are left with nervousness until you actually get your item. Hopefully every order with ajump goes like this one did.
"

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Is consumer focused
Is trustworthy
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Web site being easy to use

5/5

2002-12-27

"Fast shipping and delivery. Order was processed quickly and product was received 2 days later. "

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Speed of web site
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5/5

2002-12-24

"Fast shipping, arrived in good packaging. I will do business with these people again."

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5/5

2002-12-20

"Excellent! Their product description was right on, the price was right, and they even offered free shipping. On top of that, there were no complications, the item arrived as expected by the UPS Ground service, and it was (of course) in pristine condition. Definately will look here in future purchases."

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5/5

2002-12-17

"very satisfied with price, condition, delivery time"

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5/5

2002-12-12

"Ordered an Asus motherboard late on Tuesday, the order shipped (free) on Wednesday and I received the package Friday. Great and fast service. Online retailers should all be like this."

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5/5

2002-12-07

"Great prices on some products. Excellent ordering process and tracking info. Selection is okay. Shipped quickly and communicate well with customer."

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Is consumer focused
Is committed to quality products and services
Is trustworthy
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
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5/5

2002-11-20

"Ordered a ASUS board and PIV cpu from them on Saturday. Requested Ground Shipping .. received both items on Wednesday, packed right and no damage. Their price on the board beat Newegg by $23 .. Will buy from them again."

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3/5

2002-11-17

"I bought a Lian Li case and a Soyo mobo from them. My credit card company rejected the charge as suspicious but when I set things straight later that day, they said that ajump should have no problems. It turns out that the charge was rejected & since I left town that day on business, I didn't have a chance to check my personal email for several days. When I returned, I had to call long distance to talk to a customer service rep. I had the same problem with my order that day to newegg but newegg ran my card again without me needing to update them. My shippment from ajump is supposed to arrive on 11/20. Hopefully it will actually get here. The prices were good, especially on the case but I doubt that I will buy from them again."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
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Customer service being knowledgeable
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5/5

2002-11-07

"I purchased an Asus motherboard and was very satisfied with my experience. Their price was very good, as is their website and shipping time. I will definitely be going back to AJump.com."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-11-03

"Fast shipping, great deal. I'm sure I'll order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability