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5/5

2003-05-08

"Best prices and fast shipping. I order 6 in 1 USB media card reader. I got exactly what I ordered . Installed and worked beautifully. I found similar item at different site for double the price. I would definately do business with them again. Highly recommended."

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5/5

2003-05-07

"Don't recall the exact date or the invoice number, but it was sometime in March. I ordered the Lian Li PC-6085A and an Antec SL400 power supply. Communication was efficient, shipping was quick and accurate. I am very pleased with this company."

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5/5

2003-05-03

"Ordered a barebones system from them last week. Got it very quick...even though UPS sat on it in Chicago for a day (not AJUMP's fault). Hooked everything up and had a slight problem with one of the CD drives. I called Customer Support and the guy on the other end was very friendly, even after I told him that neither of the CD drives was bought with the system! Finally traced the problem to a bad cable, one that I took out of my old system and thought I could reuse (again, not AJUMP's fault). Nice to know that they'll help you with advice about the whole system and not just the parts they sold you...they really want the customer to be happy with the product. Have ordered from them before...I ordered a pocket jump drive and got free shipping. Great experience, and I feel like I have been and will continue to be taken care of as a customer.
Update, 5/28 -
I've ordered two barebones systems from them this year...everything top notch and prices are competitive. I continue to be impressed by this company's outstanding products, service and support, and recommend them without reservation.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-04-21

"I ordered an ASUS motherboard from this company.
Took the company 3 days to actually ship my order
out, but the same day that I ordered the motherboard
I called to cancel the order. They didn't cancel
it, and shipped it out and charged me a 15%
restocking fee on an unopened unused motherboard. I'll never buy from them again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-19

"Very fast, great packaging. I WILL be doing more business with them."

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-16

"Ordered quite a few things. Recieved a prompt e-mail on every order. Last thing I ordered was an Asus p4g8x-dx, but had to cancel due to some money problems. Anyway, I e-mailed the nice people over at ajump.com, and they took care of it the next day. Great service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-15

"great company! product arrived on time. customer service and technical support are very responsive and helpful. will definitely order from them again!"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-04

"A pleasure to do business with. Great communication
and super-fast delivery. Items arrived in perfect condition. I will recommend Ajump to all my friends
and business associates!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-03

"I was extremely happy with the service I received from AJump. I do most of my shopping online and very few times have I been so impressed. The order system was easy and quick, and AJump processed and shipped my order the same day. I will definitely use them for future computer purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-02

"An extensive check of various Internet sites showed that Ajump had the lowest price on a Lian Li case that I wanted--plus free shipping to boot. Before buying from Ajump, I checked Resellerratings and other review sites. I was encouraged by what I read but, as is typical, I always wonder what the actual buying online experience will be like.

As somewhat of a test, I called Ajump's customer service department on Thursday a.m. (03-27-03)and spoke with a helpful and understanding customer service rep (it was wonderful to speak with a live person on the other end who was willing to assist).

Based upon what I heard and saw,I went online on Thursday a.m. and placed my order. The case shipped that same afternoon and tracking it was a breeze! The case arrived in excellent condition the next Tuesday (04-01-03,in just three full business days)and it looks great.

I am very satisfied with Ajump. In fact, I'm about to place another order with Ajump and look forward to doing business with that company in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-03-31

"I ordered two SATA to IDE converters for my new system I'm building and Ajump had the lowest price shipped out of all the companies that carried the exact product I wanted. The converters I wanted were made by Highpoint who makes a lot of IDE and IDE Raid products so I chose them. Ground shipping was free by the way. To my surprise it was here by UPS ground just a few days later, I was expecting up to 5 days for usual UPS Ground but not this one, came very quickly and was in fact shipped out the same day I ordered even though it was past the usual "rush delivery" time to have orders in. The items were factory sealed & in perfect condition, packing was excellent & the items were very secure inside with the foam peanuts. I highly reccomend this company to do shopping with, I know I will be buying more from them and very soon to do some odds and ends for my PC. A++ all the way."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-03-28

"Great company. Shipped immediately. What else can I say?

The pop-up on their order tracking webpage was annoying, but easy to get over.

This is the second item that I've ordered from them and I've been quite satisfied both time. They have great prices and great service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-25

"I have bought from this company several times in the past and have always gotten a fair price, given the trade-off that I have to pay sales tax.
Recently I just experienced their RMA process on two separate occasions.
Once to RMA some Kingston ValueRAM and the other to RMA an Asus motherboard (in an attempt to isolate the instability).
I was able to do a Will Call RMA without any problems, though I was charged in advance for the motherboard RMA until they process it as being returned.

I assume the bulk of their business is with companies, but I felt that they cared about the individual customers.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-25

"I ordered a motherboard (Intel BOXD845PESV) from AJump last Wednesday night, they almost had the lowest price listed on Pricewatch.com. Thursday, I remembered that I forgot to check AJump's rating on resellerratings.com before buying. I was relieved to see such a high score and it turns out to be well deserved. I got my motherboard in 3 business days, and it was packed securely. Their shipping cost was exactly as advertised (there were three other vendors on pricewatch with lower prices, but all three charged more for shipping on their website than they quoted on pricewatch). I got an order confirmation e-mail less than an hour after ordering and I got an e-mail with a tracking number the following day. 100% hassle-free.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-03-24

"I did a search on Pricewatch for a Black Lian Li PC-65 aluminum case and ajump was among the companies offering it for the lowest cost. I immediately went to resellerratings.com and checked out ajump.com to see if I wanted to purchase from them. After having read the overwhelmingly positive reviews I decided to purchase my case from them (with free shipping, no less.) and can only use one word to describe this company:

Wow.

IMMEDIATELY after ordering I was sent a very descriptive order confirmation email. I ordered at 2pm and was amazed to see, just a few hours later, that my order had already shipped. I was sent full details on my order and tracking information. The case arrived incredibly quick and in perfect condition.

Ajump.com is my new first stop online for computer hardware and accessories. And hey, it doesn't hurt that on top of all this great service they have really low prices.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent