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5/5

2003-03-23

"Fast shipping, great prices, absolutely no problems!"

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5/5

2003-03-20

"Great service and great product! Bought a Shuutle XPC at 3pm and picked it up 2hrs later onthe same day! The efficiency for Ajump sure is impressive. Would definitely buy from them in the future."

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4/5

2003-03-18

"Overall I was satisfied with Ajump, but there are a few things that I didn't like. First off I hate that each time I went to the "order status" page I was presented with a popup window asking me to review their site for Bizrate. The first time it was fine, but after I already took the time to fill out the review, it would be nice if it would stop bothering me with a popup window (no one likes popups). Also their prices are pretty high. The thing I ordered (A Linksys Wireless G Access Point) was decently priced, when the free shipping was taken into account, it was a good deal. But I also wanted to by a Linksys Wireless G PCI Network Card. Using some price comparison sites I had found it as low as $65, AJump was selling it for $89. Thats almost a 30% price difference. Obviously, I went and bought that item elsewhere. But all in all the service was good. I ordered this on Saturday, by Monday it was shipped, and by Tuesday it had arrived, nothing was damaged (although it was odd that it was in a FedEx box but it was delivered by UPS), but over all I am satisfied."

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5/5

2003-03-13

"order 2025980
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ordered a enermax eg465p-ve power supply on 3-14-03. as per last time order everything went thru without a hitch. got the order on thursday but UPS delivered it while i was at work, so i had to go and pick it up on friday after work. shipped box had no visible deformations. internal psu box had no visible deformations unlike the last order. waiting for new yeong yang server case to arrive from different merchant next thursday to put this new psu into. will give final report about POST on new psu then.




order 2024186
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ordered the new asus p4g8x deluxe motherboard from ajump. researched ajump on reseller ratings and took into acct that they have a lifetime and a continious 6 month rating below newegg. i normally make my purchases from newegg but i couldnt justify the $60 markup of the asus by newegg from initial posting of $230 to $290 so i went looking for a new website comparable to newegg. ran into ajump with an acceptable rating, but as usual i read thru all the feedback to make a personal judgement based on them to purchase from ajump. ordered the asus on friday 21-feb-03, was promptly email and kept up to date on the status of the order from start to end. everything was fine and UPS delivered the asus on time. external shipping box was in perfect condition. but when i opened the shipping box the actual asus box was actually crushed in the middle front of the opening flap. i was a little scared as that meant the board could be dead since the damage was caused by ajump shippers and not UPS as usual. well it appears the board is just fine after running 24x7 since 27-feb-03.

thanks ajump for being a great alternative to newegg and my new #1 site to check first for new/replacement items for my home network.
"

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Delivering products damage free
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5/5

2003-03-13

"To begin I checked their rating on this website to be sure that I am ordering from the right company. This company not only has good prices but great customer service, very impressive. I had some problems with my order that was my own fault and needed to cancel an order. Not only the company call me, they wrote a personal email not some generated email about my request. I am going to use this company with my future buys and recommend my friends because of their great service."

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5/5

2003-03-04

"Order an Asus A7N8X Delux and 512 Kingston PC 2700 at 10 PM Tuesday. Memory made it Friday ahead of schedule, motherboard on Monday right on schedule. Great communication and ease of tracking shipments. Great company."

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Variety of brands and products offered

5/5

2003-02-28

"I ordered a new MB. The order process was painless and smooth. E-mail status was made on order and shipping. Free shipping came very quickly as they used a regional jobber.The product was retail and as shown on their website. I was pleased with the purchase."

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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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4/5

2003-02-27

"Placed order on 2/09, shipped on 2/11, arrived on 2/14. Bought a Thermaltake Xaser III V2000a. Cheapest total cost on pricewatch because of free shipping. Fairly fast shipping, 1 comfirmation e-mail and 1 shipped notification e-mail. When arrived it was just the retail box so everyone knows what it was. Would have been nicer is it was packed inside another box for more protection and security. Case works fine. "

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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2003-02-21

"Quick shipping, great website order tracking and excellent part packaging!!! Newegg, watch out :)"

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4/5

2003-02-18

"Other than a delay in shipping the product, and a delay waiting for the product to get back into stock, everything went well. :)

This is pretty much the only problems I have had. Normally I see 1 or 2 days to process my order.. Ajump takes around 3 or 4, if not more.
"

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Is consumer focused
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
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Overall technical support
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5/5

2003-02-14

"Ordered a Lian-Li PC6089A case from them, the case was delivered on time and in excellence condition. I would highly recommend them. "

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-12

"Super fast service. I ordered my motherboard on Sunday night, and it was at my house Wednesday afternoon. The box came FedEx and were no nicks or dings. I couldn't be more satisfied."

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5/5

2003-02-04

"Excellent / Prompt"

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5/5

2003-01-31

"I've dealt with Ajump.com several times before and have always had a great purchasing experience. With my most recent order, Ajump.com has really rasied the bar in customer satisfaction.

Transaction Details:
The only AMD Duron 1.2GHZ retail boxed CPU Ajump had in stock when I placed my order had damage to the packaging. Instead of just sending it to me in that condition, an Ajump customer service representative called and told me that they would not send this product to me, and gave me the option of a free upgrade to an AMD Duron 1.3GHz retail boxed CPU.

That incident delayed the shipping by about two days (Ajump's customer service rep. made sure I was aware of that), but the small delay was well worth the free upgrade, and the care and attention taken with my order.

What I really appreciated was the time they took to make sure that I got the product I wanted and that it would be compatible with my system. Awesome job!

Everything arrived when it was expected, in working order, and was packaged neatly. I couldn't be more satisfied. Thanks Ajump.
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-30

"Greate prices, fast shipping, kept me informed of shipment info. AJump.com's service is the equal of NewEgg.com"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability