"I placed my order on Aug 26th. As of Sept 3rd I'm just now receiving an email with a tracking number that has no active information. Who knew I needed a month to order scrubs to start my new job. I start Sept 8th and per my email I won't have them until at least Sept 10th. Disappointment is what I'm feeling. I hope the scrubs are a decent quality."
"I live in Canada - placed a huge order - 7 weeks nothing has arrived. Thank goodness I took I screen shot of my order the only collateral I had- as my account didn’t exist and they could not locate my order . I have filed a case with PayPal- last I could tell it was being shipped towards a different province in the wrong direction "
"I bought a diagnostic set from them. I paid $1100+. I paid for and was charged for UPS next day delivery. It took two weeks to deliver and the UPS next day charge was never refunded. Also, the diagnostic set is used and doesn't work. This is a fraudulent company.
Order#
AH008533783"
"I liked their prices and ordered twice in less than a month. It took forever for the delivery. More worrisome is that I was getting billed for the orders I dint made. Also, getting emails even after unsubscribed. I'm not sure how they can charge me using my CC without placing the orders? I felt this as a scam. Tried to contact customer care but they kept defending instead of trying to resolve. I realized that they are doing it on purpose. Anyways, never buying again from them. "
"I am a long time allheart customer since 2017. I Always buy my scrubs here as well as my jackets. However, with my last order I paid a 2 day shipping. Got only 2 tops and the rest will be shipped in a couple of days. What’s the point of paying 2 day shipping?!! When the rest will be shipped late. I’m so upset bec they only refund a lil of the shipping fee I paid. The customer service was horrible, arguing with me in a loud tone of voice. I’m not stupid! This will definitely be my last order. You just lost a loyal customer. I spent money on your site for nothing. "
"I emailed to change my original order (#1) within 5 minutes of placing it because I noticed something wrong. The next day I was told that my order had already been processed for shipping via email (this was 7/31/19). I emailed again and called. On the phone I was told the same and that it was not possible to changes sizes because my order was shipping. I ordered an additional 2 items (order #2) of a different size and said I would return the incorrect ones when I received order #1. Then on (8/3/19) I get an email that my order has been cancelled. I NEVER asked for a cancellation. So I try to order the items again, but this time they are all more expensive (on clearance). The order ends up costing me an additional $25! I am inconvenienced to be on hold 4 times when calling, and now I have to spend my time placing three orders and waiting (and hoping) this (third) order arrives (within 2 months). "
"took 14 days to get my order and received w/ wrong color and sizes. trying to return this horrible order and the website charges my $20 for USPS flat return. Unable to contact customer service. "
"Took over 2 weeks to get order and customer service is horrible and u professional Do not purchase from here! "
"Weeks of going back and forth, false promises of "we'll send it out immediately," and "sorry, we'll send it via airmail," etc, and my very simple order hasn't come. They kept me on a string long enough to make it "too late" to cancel my order (even before it shipped), and if I send it back it will be at my expense! Get the same thing from amazon with prime shipping. This company is the WORST"
"The most they’ll tell me is that my order will ship out from an “alternative facility” (I’m guessing China) 2 weeks after I placed the order. Who knows when my my work clothes will come."
"I ordered over $80 dollars worth of merchandise from this company. Three tops and three bottoms. The shipping was slow! It was like they sent it by pony. When the order finally came, the tops fit all right but the bottoms were so long, I had to use hem tape to fix it. One of the pants ripped the first night I wore them! Total rip off. You will never find me ordering from these folks again. :/ "
"It took forever for me to get my order! I paid extra for faster shipping and it took over two weeks for my order to come in! Never will I order from here again"
"I ordered a pair of scrub pants and a top. I was excited about the price because scrubs are so expensive. But, the top was way off the normal sizing and ended up being huge. The pants came and were nothing like they looked and they were see through!! So being upset with what I got, I went to the returns page. I would have to pay an additional $9 for shipping which was almost the cost of the pants ($10) and, I was told I would only get $1 refund!!! This site is a huge scam and I don’t recommend anyone to order from them. Talk about a waste of money."
"Ordered over $80 with of merchandise there weeks ago that Im still waiting on. Half my order now says my items are back ordered. Got an email saying it shipped, tracking number only says a label was created, its not in transit yet. What a scam. I doubt Ill get my money back. "
"they stole at least $8. I am paying for return and shipping which still does not add up. will never buy from them again. "