"Arrived when promised. Very well packaged. Easy to install and for now, works perfectly."

"Delivery was during the time frame they told me, guy was courteous and friendly. Thanks!"

"Ordered on a Friday recieved it on Tuesday. Quickest shipping I have ever had from anyone I order from. Also liked the way they had everything listed out so you could pick and choose what you wanted or just click on the package deal (has everything you need plus save about $25.00 over picking items separately.Best price I could find. Will call them again when I redo bathroom."

"Great service. Received my order in only a couple days. Dropped off the AC right at my door. Couldn’t ask for better. Great product too. "

"Love the product! Great price and fast shipping!!!"

"From the start of placing my order there was a 'knowledgeable service agent' in touch with me to make sure I had all my needs properly met before the shipment ever left. They were in touch with me personally several times and stayed in touch with me by email until all my order was delivered. There was 'no' sit around and wait time after placing my order. The order was processed and as soon as the sales team was satisfied I had everything I needed. The order was shipped and it came packaged in the same manner they would want to receive it on the floor in the factory, well crated and wrapped looking fantastic! You will not be disappointed. "

"Great on everything, good products , the only downside i see is the fact that they don’t offer free returns , at least on the smaller items."

"They will put a quote/order together for you and ship it to you super fast. I recommend to either contractors or those who are already very DIY-savy. Those types of people will be fine. However when I sent them drawings to be sure that I covered everything, I received no feedback. I ordered anyway. The how-to video skips many scenarios/conditions. Nothing on soffit-installs which i ended up needing to do after realizing I couldnt make interior spacial clearances for one of my inside units. They never added a power feed line so i had to go buy one. When I called customer tech support they provided 4 or 5 bullet points of things to be aware of but when I asked them to email me these points I was told no because it was Monday and too busy for them to email me the points to be aware of. Wow. When I asked another question via online support chat, it was recommended that i sit down with a coffee and read through all the owners manuals. Also - i asked to be contacted to get my system commissioned after installation. That was 2 weeks ago and no one has called or emailed me yet. Im 80% done with completing my installation of a 3 zone system. Bottom line, if you are like me with little to no experience in putting something like this together, i would invest in a ton of time researching how these things work and what is required (which i did do so but perhaps i could have done more) and study your home very carefully as well to make sure you will be okay. Customer service seems nice but they wont hold your hand. You have to own up to the task and dont rely on contractors to call you back for commisioning!"

"Convenient order process, great price and very helpful product information on the website. "

"correct part arrived quickly, well-described on website so I had confidence I was ordering the right part"

"My order was damaged in transit. The freight company they use called me right away and Alpine got it sent back and reordered right away with one phone call.... two days after my order was placed. Three days later my new order arrived perfectly."

"My call to customer service was very delightful. The purchase was for my tenants which they're very happy, which makes me very pleased with the product as well."

"item as described - still working on installation but so far so good
Delivery was great"

"Fast shipping, item arrived safely, packaged great with no damage. "

"Well priced, timely delivery and excellent product. "