"Great product easy to install and in good shape and good description"
"Everything good condition.
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"Furnace arrived earlier than expected and was well packaged for shipment. "
"Everything I needed in one stop"
"Matt was awesome, really appreciate the quality of service and the equipment !"
"Everything has Benn good so far"
"Great communication for product specifications, great communication for delivery, and superior performance. "
"The purchase went fairly smoothly other than a delay in the mail for check I sent. The price for the furnace was exceptional, the duct work and other odds and ends were priced about average. Now for the negative. I purchased the install kit that comes with 4 pads to set furnace on. While I did get 4, 1 of them was missing the foam pad. Luckily for me I really didn't need them. I also purchased the return air plenum. I did call the sales to see what size I needed. They recommend the 14x25 so that is what I went with. Well the 25 width is way too big. it is the same size as the furnace. "
"I run a small hvac company and am fighting rising costs for my equipment and materials. This blueridge mini split is a great value for the money and i will probably start bidding them to customers on the regular."
"They have great people in technical support. They respond quickly and help you get past an installation problem."
"Ordered furnace Monday, received a call for furnace to be delivered on Thursday. Happy Installer (and homeowner)."
"Fast delivery. Follow up emails with important information. I did not have to ask for product documentation (install, operating manuals...) It was emailed to me in PDF format before product arrived. "
"I purchased a mini split heat pump/a.c. Unit. Unit was shipped promptly and was packaged well. Can't review the unit performance as I'm in the middle of installing it"
"Ordered my furnace on a Wednesday morning. The freight depot was calling me to schedule my delivery for that Friday afternoon. Didn’t expect the delivery being that super fast. I was impressed. The furnace and other bits arrived with no damage. "
"delivered on time , correct parts, nothing damaged, works good so far!"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Michael,
Thank you for your purchase from Alpine Home Air Products and for your review. I am sorry to hear that you have experienced issues with the furnace mounting pad material and the accessorization of the filter rack to your order. Upon review of your order I see that you did speak with our customer service team regarding this issue. If the issue is ongoing please let us know so we can investigate. If you have any questions or require additional assistance, please contact us. Our customer solutions team is available M-F 8am-5pm and Saturday 9am-2pm CST at 800-865-5931; we will be here and happy to help.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”