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Product & services pricing
4.10/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.16/5
Customer service:
3.95/5
Return/Replacement policy:
3.77/5

Verified
5/5

2019-11-21

Awesome customer service and fast shipping

"Highly recommend, spoke with a live rep on the phone, they shipped quick "

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Verified
5/5

2019-11-21

Great price and CS.

"Best prices and the customer service rep helped us get the right unit. Delivery was quick and easy."

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Verified
5/5

2019-11-21

Excellent

"Great experience!!!!!!!!!!!"


Verified
5/5

2019-11-21

Great info for diy

"Great website and info. Fast shipping. Perfect fit and install instructions"

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Verified
5/5

2019-11-21

Excellent customer service

"Excellent customer service
I talk to a person very helpful
"

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Verified
5/5

2019-11-21

Order

"They shipped quick and it was packed well and didn’t appear damaged. Haven’t installed yet will know more than"

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Verified
1/5

2019-11-19

Unfriendly and rude manager

"The manager at the customer service was very rude. I got my product dropped off at my old address and he didn’t help me at all the delivery took extra 4-5 days just because I tried to change the address. Thanks "

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Rep reply posted 2019-11-19
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hi Faiz,

Thank you for your purchase from Alpine Home Air Products and for your review. I am sorry to hear that you have experienced issues with adjusting the shipping address on your order. Upon review of your account I see that you placed your order using PayPal. All orders placed through PayPal are required to only use the shipping information that PayPal has on file, which is why our representative was unable to make any changes for you. If you have any questions or require additional assistance, please contact us. Our customer solutions team is available M-F 8am-5pm and Saturday 9am-2pm CST at 800-865-5931; we will be here and happy to help.

Thank you,
Dan

Customer Experience
Alpine Home Air Products


Verified
5/5

2019-11-20

Great experience!

"Easy delivery, excellent customer support, highly recommend."

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Verified
5/5

2019-11-18

Amazing Customer Service!

"Exceptional customer service and super speedy delivery. Wonderful to work with!"

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Verified
5/5

2019-11-18

good

"good transaction will buy again"

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Verified
5/5

2019-11-18

Competitive price

"Easy to order quick shipping."


Verified
5/5

2019-11-17

Quick delivery

"Fast delivery, very easy to install "


Verified
5/5

2019-11-17

Very friendly and helpful

"I have been very impressed with Alpine Home Air. Their customer service is great. Products are shipped quickly."

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Verified
5/5

2019-11-17

High quality products

"I ordered a furnace from Alpine and it arrived packaged very well. The delivery was prompt and the driver was helpful. Today I had the furnace installed. I am very pleased is the quality of this product!"


Verified
5/5

2019-11-16

Excellent communication from seller

"Very good business, thanks"

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