"Great experience fast shipping. "
"Ordered A coil condensate pan, received a few days after ordering, installed with no problems."
"Great service and fast shipping!!!!"
"Good product came well packaged and in a timely manner. Works great!"
"Great product with fast delivery"
"Ordered furnace on Wed, was delivered on Fri ....... just like Amazon !!
Unit was palatized and well packaged. Arrived in perfect condition ..... THANKS
"
"as usual perfect fast delivery good price just what i wanted"
"Amazing company to buy any product. "
"Great service ,quick shipping "
"My original unit that I placed an order for was no longer available. I received a phone call and was walked through what unit would work best as a replacement. Very satisfied with the process and great professionalism!"
"We spoke with a customer service agent, got approved for financing and our unit was delivered in a timely manner. We would recommend your products and personnel very favorably.
"
" It was delivered ahead of schedule everything was intact"
"The package unit came exactly as advertised and was easy to install and start up, great price on a replacement unit. "
"Shipping was prompt and delivered on time. A listing of the accessories required for installation as a part of the product description would be nice."
"Placed order on line got a call next day to go over my order to Make sure it was what I needed great service and follow up "
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Jack,
Thank you for your recent purchase from Alpine Home Air Products and for your review - we appreciate your feedback. I am sorry to hear that you had difficulty finding the recommended accessories on the product page on our website. While on the page for the mini split system, if you scroll down we list product specifications, have instructional videos, and also list the recommended accessories. From the accessories section, you can add the appropriate accessories directly to your cart without having to go to multiple different product pages. We also have product specialists available that are happy to assist with your project and make sure you select the best equipment and accessories for your needs. If you have any other questions or require any further assistance, please let us know. Our customer solutions team is available M-F 8am-6pm and Saturday 9am-2pm CST at 800-865-5931 and we will be happy to assist.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”