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Product & services pricing
4.08/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.14/5
Customer service:
3.99/5
Return/Replacement policy:
3.75/5

Verified
5/5

2019-06-26

Great Product Easy Install

"Purchased a 2 zone mini split and installation went as easy as advertised. Excellent customer service and documentation. Best value in mini splits."

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Verified
5/5

2019-06-25

Good prices ,good service, good product

"This is the second time I purchased an AC unit from Alpine. Quick processing, quick delivery, business done right. Thanks!"

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Verified
5/5

2019-06-24

We love our new Mini Split system

"I ordered a system for my parents house and they absolutely love it! It arrived quickly and was easy to install. the units are supper quiet and do a great job at cooling the house and the whole system was much cheaper then the competition. "

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Verified
5/5

2019-06-24

Fantastic Service!

"The ordering process was simple and the product was delivered in a timely fashion."

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Verified
5/5

2019-06-24

hvac parts

"Easy to work with - both website and phone help. This is second time I have used them and both times everything was shipped in a timely manner, arrived in good shape, and worked when installed. "

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Verified
5/5

2019-06-24

Fast and efficient delivery

"My order was prepared and delivered efficiently
Very pleased with the pricing and selection
"


Verified
5/5

2019-06-24

Alpine Air good products with fantastic service!

"Great service with on time deliver and a personal followup call from sales rep Peter to confirm my order before it was shipped. Received the order on time in perfect shape. I chose to use the tailgate curbside delivery option which made it so easy and hassle free. After two days I had my Heat pump installed and cooling my house."

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Verified
5/5

2019-06-23

Returning Customer

"Delivery was easy and shipping was fast. Very friendly and units work great and install with a breeze!!"

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Verified
5/5

2019-06-23

Excellent Customer Service

"I ordered a thermostat from Alpine that was defective out-of-the-box and not their fault. One call to customer service and a replacement arrived on my doorstep two days later at no cost to me. No hassles. No delays. Perfect support. "

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Verified
5/5

2019-06-23

10/10

"from checkout to insulation if you know how to wire a electrical pannle , don't let the refrigerant work scare you thies guys know every detail about everything there is to know about your system. everyone can DIY with this team of experts. seriously from a homeowner to another homeowner you can trust this team. "

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Verified
3/5

2019-06-23

Can you read Chinglish?

"Products are decent, manuals hard to follow since they are written in "Chinglish". Although Alpine accepted my order as placed, the 1/2" fitting on the 18K BTU air handler line set was not compatible with the outdoor unit (3/8"). Had to make an adapter by brazing two fittings together."

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Verified
5/5

2019-06-20

reliable place to buy

"excellent experience, 3rd time i'm buying there
"

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Verified
5/5

2019-06-20

Fast and no problems

"I ordered, I paid and 2 days later I had everything I ordered. It don’t get any better that that."


Verified
5/5

2019-06-20

EXCELLENT PRODUCT, GREAT SERVICE

"EXCELLENT PRODUCT, GREAT SERVICE"

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Verified
5/5

2019-06-20

Excellent product

"Very nice unit. Easy installation. Quiet running. Hardly even notice we have it up there. Hope it works during the cold days of South Dakota winter. Thank you"

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