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Product & services pricing
4.08/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.14/5
Customer service:
3.99/5
Return/Replacement policy:
3.75/5

Verified
5/5

2019-05-16

PTAC PURCHASE

"Easy to order ..... quick delivery !"


Verified
4/5

2019-05-16

Good service

"Was delivered in five to six days in good conditions AC and heating guy hook it up in about an hour thanks"

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Verified
5/5

2019-05-15

Excellent customer service

"I order a A/C system with all accessories shipped fast and arrived in good condition. But after going through the order I noticed part was missing. Contacted them and replacement was on the way the next day. Very easy to order and deal with the sales team, excellent customer service."

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Verified
5/5

2019-05-14

Excellent service, fast delivery.

"The website is easy to navigate, and Alpine keeps their pricing competitive. Once I placed an order, a representative emailed me the next day to assure I had all the information I needed. I received tracking information, product brochures/manuals/installation procedures, manufacturer contact information. The rep helped me coordinate shipping with the freight company, and the freight company they selected was also provided great service and was very punctual."

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Verified
5/5

2019-05-13

Amazing product!

"Purchased a furnace, had questions, reps answersd questions perfectly, got my product, had it installed within an hour or two, no damage to box, or unit, cant wait to order our tankless hot water tank from them!"

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Verified
5/5

2019-05-13

excellent

"great service very professional "

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Verified
5/5

2019-05-11

Outstanding company and personnel.

"Sal has been really helpful. Ordered my gas pack in January. Ran into renovation problems. He kept in touch with me thru April providing info and answering many questions. When finally ready, he shipped it for my receipt in just a couple of days. Also realized I needed a couple of items and he again got them shipped to me in a couple of days! This is the best service I have received among all other providers I’ve dealt with for my renovation project. "

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Verified
5/5

2019-05-10

As advertised.

"Everything went as fine as can be. Price , right item and on time. "

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Verified
5/5

2019-05-10

Great service, great support, great products

"I worked with Meghan pre sale, Bryan pre sale and received the answers I need to complete my purchase. System arrived just two days later and I began the install, with just two emails regarding technical issues, I got the information I needed.

The 18 seer, 5 ton unit is in with a “do it all” Honeywell Prestige stat is in and functioning just fine. It is more efficient than the old Trane I took out.

I would recommend Alpine Home Air to anyone that has the technical skills to install a system correctly. If you don’t, get some good technical help and still use Alpine as your source for materials.

Thanks

Rf
"

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Verified
5/5

2019-05-09

Filter replacement

"My HVAC rep didn't want to sell me filters because their cost was too high. They recommended Alpine. I used Alpine for the exact filter I needed and saved lots of money."


Verified
5/5

2019-05-06

Courteous service

"I ordered two of the same item (on purpose) and they were nice enough to call and confirm to make sure I didn’t order two by mistake. Actually a human being who called too! Great customer service if you ask me. Product was delivered quickly as well and great price "


Verified
5/5

2019-05-06

Good job

" Do you place the order and then you receive the order "


Verified
5/5

2019-05-04

No surprises, quick shipment.

"Staff were informative and product arrived sooner than expected."


Verified
5/5

2019-05-04

Oops

"Great help with a problem from your man Joseph. Furnace running great now. "

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Verified
5/5

2019-05-03

Works great.

"Works great. no problems with installation. looking forward to summer now!
My wife likes the look of it, too.
"

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