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Product & services pricing
4.28/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.22/5
Return/Replacement policy:
4.19/5

Verified
5/5

2019-02-25

Great price Fast shipping

"Best price online. Fast shipping. "

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Verified
5/5

2019-02-24

Great

"Product as described and delivered on time"

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Verified
5/5

2019-02-24

Great help in ordering and technical support as well

"Great. I really like dealing with them."

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Verified
5/5

2019-02-23

Alpine Products= Great People

"5 years ago I bought a Package unit from Alpine (delivered in 4 days). As I installed it myself everything was great until I got to my existing thermostat. I called Customer Support and the first thing I remember hearing was "no problem sir, I can help you get your system up and running in a hurry". This was great news as it was Dec 20 and very cold outside (19*). 30 minutes later the unit was running properly and the support team stayed on the line with me through the whole ordeal.
Last month I needed to replace the old T stat so I called Alpine. T stat was at the house in 4 days and again on the phone for a few minutes my system is up and running properly.
I will always tell people about the great people and great service I got with Alpine.
"

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Verified
5/5

2019-02-23

love product, service rep was terrible

"rep was very rude and not at all helpful"


Verified
5/5

2019-02-22

Furnace

"Customer service was very helpful "

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Verified
5/5

2019-02-21

Alpine Home Air Products( Blueridge ductless unit)

"My experience with Alpine Home Air Products was outstanding. From the initial message with the salesman until installation was great. They did not try to oversell me on a product I didn't need. They sold me exactly what unit I needed for my 400 square foot room addition in Nashville, TN. The price was below my budget and the product is performing well. The delivery company Dayton Freight was outstanding as well. They contacted me at every point of the delivery and the unit arrived early. Also, I used an recommended install company a local guy Stewart Enterprises(Nashville, TN). So, with product, delivery and install. I have $1300.00 invested well below my budget. I would recommend this company and product to anyone in the market."

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Verified
5/5

2019-02-21

Works great!

"Product was exactly what I needed. Delivery was quick. Easily installed after watching video included. "

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Verified
5/5

2019-02-20

Great Purchasing Experience

"Item was exactly as pictured and described. Fast shipping. Would do business with again."


Verified
5/5

2018-01-09

A repeat customer.

"Good service before and after the sale."

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Verified
5/5

2019-02-20

Good product

"All parts were there... fairly easy install for a rookie. Would recommend this product."


Verified
5/5

2019-02-18

First Internet Furnace Purchase

"Excellent all the way through. From purchase to after sale service, Alpine is top notch. The furnace arrived on time. Customer service followup was prompt. No waiting for tech support either. Thanks! "

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Verified
5/5

2019-02-17

Great service

"Got a follow up call within 1 hour of placing the order, received the shipment 2 days later. Great service "

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Verified
5/5

2019-02-16

Superfast service

"Ordered one day,received the next day"

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Verified
5/5

2019-02-15

Easy process

"Easy ordering and great advice, can’t wait to install my new unit!"

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