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Product & services pricing
4.28/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.22/5
Return/Replacement policy:
4.19/5

Verified
5/5

2019-02-02

Great price, fast shipping and excellent product suppport

"Great price, fast shipping and excellent product suppport"

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Verified
3/5

2019-02-01

Damage

"I’m not happy with damaged products "

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Rep reply posted 2019-02-05
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hello,
Thank you for your recent purchase from Alpine Home Air Products and for your review - we appreciate your feedback. I am sorry to hear that your order arrived with damage. Upon review of your order, I do see that you submitted photos of the damage and it was determined this was cosmetic damage and will not impact the operation of the equipment. I also see that a representative has reached out with a settlement offer. Once you have made a decision or if you have any additional questions please let us know. Our customer solutions team is available M-F 8am-6pm and Saturday 9am-2pm CST at 800-865-5931 and will be happy to assist.

Thank you,
Dan

Customer Experience
Alpine Home Air Products”


Verified
5/5

2019-01-31

Great customer service

"The website was very easy to navigate. After I ordered I received a phone call making sure I didn't have any questions. Really great people to buy from. "

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Verified
5/5

2019-01-31

Great company!

"On time and product works great "


Verified
5/5

2019-01-30

Excellent

"Good company excellent product "


Verified
5/5

2019-01-30

Product delivery

"Product was delivered two days earlier than they said which was excellent. "


Verified
5/5

2019-01-29

Fast shipping

"Ordered it Saturday was delivered Thursday. My 3rd order from them. Very satisfied with there products. "


Verified
5/5

2019-01-29

Great

"Great experience, good customer service shipped fast and product was perfect ! Would buy from them again !"


Verified
5/5

2019-01-28

perfect

"Just what I ordered, fast. Thank U"


Verified
5/5

2019-01-28

Great Product

"Great product so far. It came faster than expected, was easy to install, and has worked like a charm to heat my office thus far. Cannot wait until summer to see how well it cools everything off too. "

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Verified
5/5

2019-01-28

Great Service

"The right part delivered promptly. Couldn't ask for more."


Verified
5/5

2019-01-27

Easy and fast

"Great customer service and easy purchase"


Verified
5/5

2019-01-27

A great experience

"Well, it went very smoothly, price was very good, delivery time was amazing. I was so surprised when the driver actually took the pallet up the driveway and to my garage. "

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Verified
5/5

2019-01-26

Fast Delivery

"They had the part I needed at a good price. It shipped quickly, and I received it in a few days. No complaints."


Verified
5/5

2019-01-25

Excellent Supplier

"I find Alpine's website easy to navigate and they have fast delivery."