ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.14/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.19/5
Customer service:
4.05/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-03-10

Excellent service

"I ordered on line and immediately received information. They kept me in the loop and the product was delivered quickly without any issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-10

Excellent experience

"Very fast shipping, awesome communication, furnace works as described. I'm very happy !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-10

Excellent experience

"Great website easy to navigate and fast delivery I’m very happy with the experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-09

Ac retrofit

"Good prices. Very helpful customer service to confirm compatibility of components. Shipping very fast and well protected. Still waiting for quotes for line brazing and system checkout. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-09

Great!!!!

"Wonderful people great experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-09

Fast

"They made it easy to lookup what you need, no problem answering questions I had and also fairly priced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-08

Mini split

"Delivery was great and received it very fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-08

Door screen replacement.

"Different samples to choose from was provided prior to beginning work...Came out a day later and installed all the screens. Very happy with his work and his products."


Verified
5/5

2019-03-08

PARTS DELIVERED

"IT WAS A GREAT EXPERIENCE, THANKS BOB"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-08

Excellent support

"I'm a HVAC contractor and I know that from time to time something will fail. So when the indoor unit's fan motor failed Alpine sent another motor and paid me $150 for my trouble. Not many companies these days will do that.

Tim
"


Verified
5/5

2019-03-08

ERV

"Product delivered on time as quoted; documentation very detailed, easy install, works great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-08

As described

"Fairly easy to install. Quiet operation "


Verified
5/5

2019-03-08

Exceptional customer service

"I'm an HVAC tech and purchased the Blue Ridge 1 ton mini split for a room addition. The following day a customer service rep called to go over my order and make sure that I had everything needed for the installation. I was very impressed by the professionalism and understanding the rep had. I have not installed the unit as of now, but will this weekend. "


Verified
5/5

2019-03-07

Humidifier

"Good service & unit came on the day it was supposed too!"


Verified
5/5

2019-03-05

Second unit I have purchased from Alpine! Always a good Experience

"Cant find better value or service, saved me Thousands...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process