"I bought a 24000 btu installed it myself in a camp I am building.I recently bought then Cielo Breez t-stat controller that I can use from my smart phone.i can turn it on and set it before we head to camp and it warm when we get there.love it"
"Most excellent service, the most easy to use ordering system i have ever dealt with. Only one draw back, is the shipping cost, price on the products is great, but, :) the shipping charges seem to be high. Great products to. Love Alpine."
"I greatly appreciated y'all checking what we ordered for compatibility. The shipping process with call was great."
"Last order was 2 HVAC systems and 1 shop furnace. This order was for 1 HVAC system for my house. Delivery was arranged quickly. Products are priced well. Alpine Air makes the process easy and they are competitive. I will likely buy from Alpine Air again when the next need arises."
"Called to ask me if everything was easy to understand, which it was, and were so informative and friendly. Would order through them again."
"Delivered days after ordering with excellent follow up."
"They delivered, 1st Class "
"Alpine has been consistently excellent in shipping and quality care for a long time. I will continue to purchase from them."
"A Very great experience with Alpine home air products, have used them before. Very courteous on follow up with any questions or problems that you may have. Every one should have their respect. Easy order, easy ship, everything about using them is easy. Problem? Pick up the phone and call them it's that easy."
"Product delivered quickly and was just what I needed. Fit the application perfectly."
"Ran alright, not great. Never ran to full capacity. Just found a hole in the coil 2 months after warranty expired. Look elsewhere"
"Gave me good advice, free shipping and fast. Did have a couple of scratches so could have been packed better."
“Hi David,
Thank you for your order and feedback. I am sorry to hear that the unit arrived with a few scratches. One of our customer solutions team members will be reaching out to you with next steps to resolve this issue. We can also be reached at 800-865-5931 M-F 8am-5pm and Saturday 9am-2pm CST.
Thanks,
Dan
Customer Experience
Alpine Home Air Products”
"Support staff was awesome, unit was banged up upon receipt but nothing functional was hurt."
“Hi Ron,
Thank you for your order. I was sorry to hear that the furnace you purchased had additional damage upon its arrival. I do see that you contacted our technical support and we are currently working on getting the missing parts to you so the damage can be repaired. Please let us know if there is anything else we can do. Our Customer Solutions team is available M-F 8:00am to 5:00pm and Saturdays 9:00am to 2:00pm CST at 800-865-5931.
Thanks,
Dan
Customer Experience
Alpine Home Air Products”
"Good ',,',,,,,,,,,,,,,,',,"
"Everything was correct and came I. On time and works perfect."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi David,
Thank you for ordering from Alpine Home Air Products. I am sorry to hear that you are experiencing issues with your Blueridge system that you purchased from us. After reviewing your order, I do not see that you have previously reached out to us regarding these issues, so I wanted to make sure you are aware that we do offer free unlimited technical support to all of our customers - that applies to any and all items purchased from us. One of our customer solutions representatives will be reaching out to you to you to assist in resolving this issue. Conversely, if you would like to reach us during a time of your convenience, we can be reached at 800-865-5931 Monday through Friday 8am-5pm and Saturdays 9am-2pm CST.
Thank you,
Dan”