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Product & services pricing
4.10/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.11/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
4/5

2018-07-24

It's cool

"I was nervous about the installation. I had never installed a split system before. It was easier than I feared. I spoke to a few people who had and was warned against it. Of course they all were A/C guys. It took me about 8 hours all together including running the electrical. I saved approximately 4k doing it myself. The only issues I had were some factory flare fittings that leaked. (Mine worked fine) Easy fix. Some of the installation instructions were vague or didn't match the unit I bought but was close enough to figure out. I did hire a local A/C guy to check my work and to pressure test, vacuum and the set up. It cost me $300 and was well worth it to give me peace of mind. The system works great. 110 outside and a cool 78 inside. We are very happy with our investment. Alpine was great to work with. I had one question during the install and a tech quickly answered it. The delivery was delayed due to a Holiday but not Alpines fault."

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Verified
5/5

2018-07-23

very satisfied

"I received everything I ordered, on time and in good condition,Very satisfied
"


Verified
5/5

2018-07-22

Goodman heat pump and Air Handler

"Purchased a complete 2.5 ton unit. From the first communication, Alpine handled everything very well. Instructions included a CD to make install a breeze, and they helped with financing through their affiliate lender! Great experience."

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Verified
5/5

2018-07-22

Great product support

"Answered all questions,great customer service "

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Verified
5/5

2018-07-21

Excellent

"Ordered a triple split from the webpage and was easy to use and place the order. Customer service was excellent and shipping was prompt. Now that unit is installed, it's operation is pretty much silent... both the indoor and outdoor units. Would highly recommend Alpine products."


Verified
5/5

2018-07-19

So far so good

"The unit arrived a couple of days sooner then expected, the company called in advance and we made arrangements for a drop off time which was convenient for me as a business owner. The drop off was painless, the package was in good shape,and the driver was courteous and professional. The unit seems to be working fine so far, and will update later if there are any problems."

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Verified
5/5

2018-07-19

Great service

"Second unit I have purchased from Alpine-Great service from them and the company they deliver unit with. Thanks for the no worry transaction."


Verified
5/5

2018-07-18

Purchase of split unit AC system

"Excellent delivery speed and quality of product. Works great! "


Verified
5/5

2018-07-17

Great Job

"I was away at a military training and the delivery person was very kind to my wife in delivering the condenser. "


Verified
5/5

2018-07-17

Goodman GSX13

"This is my second order from Alpine Air and everything arrived on time ,installation was easy with no problems "


Verified
5/5

2018-07-16

Helpful

"Buying a split air conditioning system is something I haven't done before. The people at Alpine were very helpful in the design so I got what I needed the first time. It's the worst when you order materials for a project then the you have to wait again because you didn't get everything you needed the first time."

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Verified
5/5

2018-07-16

excellent service and prices.

"Fast product delivery, excellent sales department help, good prices. I plan on using Alpine again in the near future."

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Verified
5/5

2018-07-14

Good products at a great price

"Alpine provided an excellent product (air handler) to replace one that failed at our house. Furthermore, their express delivery got the product to our house in great time. They answered our questions on the phone and provided thorough installation and reference material. And all this came at a rock bottom price. We are thrilled with Alpine and highly recommend them to others. Ordering this product from Alpine and installing ourselves literally saved us over $1000."

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Verified
5/5

2018-07-12

Thermostats

"Ordered wrong one then ordered correct one and got my refund in a very timely manner for the returned one. "


Verified
5/5

2018-07-12

good pricing, quick delivery

"i've been buying HEPA filters from Alpine for many years..always the best prices, quick shipping and good cuatomer service.."