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Product & services pricing
4.26/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.27/5
Return/Replacement policy:
4.20/5

Verified
5/5

2018-01-28

2nd order from alpine ,fast delivery great service

"i like pizza and brokolli "

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Verified
5/5

2018-01-27

Very Pleased

"The Furnace I purchased was very easy to install, even for a novice like me, it was exactly what we needed to replace the original Coleman in our modular home, and works Great, I needed to talk to your Support staff on a Breaker question and was very well treated, found them to be courteous and very knowledgeable. "

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Verified
4/5

2018-01-27

Great custumer service

"Furnace arrived a day late because of weather. Rep responded to questions right away exactly what I needed for a replacement.no complaints thanks alpine"

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Verified
5/5

2018-01-27

So far so good

"Product came a well before expected. Awesome!"

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Verified
5/5

2018-01-26

Excellent Product and Delivery

"Product was easy to install.
Delivery was as requested and performed in a professional manner.

Thank You,
--Brad--
"


Verified
5/5

2018-01-26

Great experience!

"Everybody I dealt with was incredibly helpful. The salespeople were up front about everything and handled the transactions well. The techs all knew what they were talking about and didn't mind answering questions quickly and thoroughly. The unit shipped accurately and quickly."


Verified
5/5

2018-01-13

I am very satisfied with my experience in ordering a new furnace

"I found the website listings to be very user friendly and also list related items that might be needed to complete the task at hand. I received a follow-up call from a representative soon after I placed my order on line. He made sure I was getting the correct unit I wanted, and inquired if I needed any additional items or assistance. I have received my new furnace and thermostat, and I am currently installing them. There was no shipping damage, as things were nicely packaged. "

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Verified
5/5

2018-01-25

Excellent and quick delivery

"They provided a quality product, customer service was outstanding and delivery was extremely quick. Would highly recommend "

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Verified
5/5

2018-01-22

UV Filter purchase

"Excellent help both before and after the purchase of a UV filter system. "


Verified
5/5

2018-01-22

Good experience and fast service

"Products arrived on time."


Verified
5/5

2018-01-22

Most excellent!

"From the beginning of the order through delivery Alpine has the most excellent customer service. I highly recommend!"


Verified
4/5

2018-01-22

An on time delivery, with some damage , very small dent in door

"Good contact from driver, delivered two appliances to our neighborhood, damage to both items."


Rep reply posted 2018-01-25
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hello Michael,

Thank you for your review and for reaching out. I am sorry to hear about the damage sustained to your unit, but am glad to see that one of our customer solutions team members has been in contact with you and we are working on resolution. Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached M-F 8am - 6pm and Sat 9am - 2pm CST at 1-800-865-5931.

Best Regards,
Margaret

Customer Experience Manager
Alpine Home Air Products”


Verified
5/5

2018-01-21

Great people to deal with, Fast delivery.

"Great people to deal with, Fast delivery."


Verified
5/5

2018-01-20

furnace

"The furnace was delivered as promised and it keeps my workshop very warm"


Verified
5/5

2018-01-19

Love this!!

"Excellent quality and service!"