"Alpine was great. No problems ordering or with shipping and the furnace works flawlessly. Delivery was super fast and the delivery man was the nicest guy you could ever meet. Alpine even sent all the manufacturers technical PDF's. It was a great choice going with Alpine and we will use them and refer them in the future."
"Great no problems easy install"
"Great Web Site, Good prices, Fast Delivery
Had a little Startup problem, 6 flashing lights, Loose 12 pin connector on board,
Thanks to Tech Support, Up and running in no time ,"
"From start to finish, my ordering experience was excellent. Especially liked the follow-through email containing helpful docs on the product I ordered. Highly recommend!"
"Broken returned new one sent out"
"Excellent service! Fast and very good price! "
"Got all my items in a timely manner and no damage to any. Will be a few months before installing them as I am still in the framing stage of my shop. We shall see then how they all work together for my comfort."
" With winter right around the corner I needed a heater that would fit in my existing site. I called Alpine Home Products who helped me through my order. Thanks to my salesman Sal, I felt like they were listening to me . I was astounded at the low price for my order. Today with no problems I got my furnace running with out any problems! Shipping was really fast. I would recommend this agency and I will be back to buy from them again."
"Did what they said they would do"
"Fast delivery! Monthly payments!"
"Everything arrived in excellent condition, except for the DVD, was not with package, was told one would be sent out after e-mailing about not having one and got polite and prompt service to replace it. Still in the process of transitioning from old to the new and waiting for arrival of the DVD to see if it will aid in this. "
"Quick delivery, works well."
"Everything was fine except furnace was beat up by trucking company. "
" I had to call customer service and readjust my order. That experience was fantastic. Great customer service that’s all I can say. Everything arrived as ordered. Everything works great. Thank you very much for great service. "
"I found what I needed on your website and check out was fast and easy product arrived with only some bent flashing easy fix not bad for a 2000 mile trip "
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello Gene,
Thank you for your review. I am sorry to hear about the damage which you found on your unit upon delivery, we can certainly help troubleshoot to ensure you have a unit which functions as intended. One of our customer solutions team members will be reaching out to you regarding the damage and options for resolution. Alternatively, please feel free to give us a call during a time of your convenience. We can be reached M-F 8am - 6pm and Sat 9am - 2pm CST at 1-800-865-5931.
Thank you again for your review, we appreciate the opportunity to work with to resolve this damage issue.
Best Regards,
Margaret
Customer Experience Manager
Alpine Home Air Products”