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Product & services pricing
4.10/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.11/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-11-26

Excellant

"Ordering my air condition was a breeze with alpine air. I had a great experience over all with alpine air from ordering to paying to delivery it was all great. I did receive my unit with a small dent and scratch on the side from shipping the unit but alpine air did everything to satisfy me and offered to refund me a portion of my money or send me a new unit. I chose the refund and my money was refunded within a day. I would definantly recommend alpine air to my friends and family."


Verified
5/5

2017-11-25

Great!

"My furnace was delivered quickly and works efficiently. Thank you Alpine!"


Verified
5/5

2017-11-25

no worries

"it was fine, as i said no worries"


Verified
5/5

2017-11-24

Very fast and efficient

"Fast, efficient, pricing excellent"


Verified
5/5

2017-11-24

Excellent products!

"Used Alpine products for a source twice and they were excellent. Products were as advertised, delivered fast and on time."

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Verified
5/5

2017-11-23

Very Satisfied Customer

"Quality and ease of install for product was amazing. Only part of process that was very upsetting was delivery company (ABF Freight) dropped my delivery at end of my driveway and required me to get the shipment to my garage, driver would not pull into driveway and I even had to pay extra for the shipping for lift gate delivery. "


Verified
5/5

2017-11-23

Great service and delivery

"From order to delivery the process was efficient. Good communication. Second purchase. "


Verified
5/5

2017-11-22

Alpine

"Service was done online and with email replies. The deliver company called to verify a good time too drop off the unit and the driver did a wonderful job removing the unit from the truck. "

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Verified
5/5

2017-11-21

Outstanding service, before, during, and after the sale.

"I spent 38 years in retail and I know customer service. The website is safe, secure, and very easy to use. Alpine called to make sure my order was correct before shipping. Shipping was very fast and my furnace arrived safe and undamaged. A big thank you to Dayton Freight as well. They called before and after delivery to be sure everything was okay. Their driver was absolutely a gem. The furnace has been operating for a few days now and it is quiet, rattle, and squeak free. This has been an outstanding A+ experience from beginning to end and Alpine Home Air Products and Dayton Freight I will highly recommend to anyone. Thanks to everyone. Also, best price by far."

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Verified
3/5

2017-11-21

Take the good with the bad

"Website is good. Pricing is good. Delivery was fast. Customer support was good. Product was good.
Shipping content inaccurate. Install documentation was not good. Tech support was not helpful and rude.
In the end my Goodman furnace in humming along and my house is warm.
"


Verified
5/5

2017-11-20

Highly Recommended

"Meghan L. was very helpful in helping me decide what size system was best for my needs. Package arrived promptly and in pristine condition. "

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Verified
5/5

2017-11-19

Great service

"The staff was very helpful. The furnace arrived in a timely manner."

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Verified
5/5

2017-11-19

Outstanding

"Everything was perfect. Instant shipping. Incredible packaging. Truly an excellently reseller."


Verified
5/5

2017-11-19

Fast Delivery and a Great Price

"I received my order fast and for a great price. Some modifications did need to be made for the unit I have. Everything went good and my air handler for my heat pump runs better than ever. I would highly recommend Alpine and if I need anything else I will check them out first."


Verified
5/5

2017-11-19

satisfaction

"I order, they deliver. very satisfied"