"Well my experience so far is absolutely horrible the motherboard is fried it ran for one minute and it was fried so it's pretty much junk and I'm out $717"
"Great, quick service. Received full filter; not just insert."
"Everything was delivered as expected and arrived quickly. "
"while investigating and searching the web for a new furnace I ran across Alpine Home Air Products. After reading several reviews and a few videos I was convinced. A great price plus free shipping! It was a smooth transaction and they even offer financing at convenient easy terms to fit your budget. I would recommend to anyone and I will definitely use them again.
Ron P "
"The driver was friendly and professional."
"Great experience very satisfied"
"My order with alpine was fast and easy they were very helpful with all my needs."
"I experienced fast delivery, ordered Thursday afternoon and arrived at my house Tuesday. The unit is a diy unit.
Follow the instructions and you can not go wrong. I purchased the 12,000 btu unit . I am surprised and pleased at how quiet the inside and outside units are. I highly recommend this unit, I hope it continues to please me
"
"Williams 6501921A 65,000 BTU Console Heater showed up delivered to Southeast Missouri in perfect condition. Alpine Home Air Products offered the most attractive deal on this unit. Delivery was very expedient and the equipment was found to be in full working order and a straightforward installation for my mechanically capable father."
"Arrived in great condition by friendly helpful driver. Installation was a breeze"
"No complaints, they delivered quality product. "
"Went on line. Called and got expert help.
Equipment shipped ontime and arrived in good shape.
Now installed and working.
Only minor issue is the truck used for delivery.
They use a tractor trailer and our private street is too narrow for it to turn around so we had to offload in the street and use a cart to pull it the last 300 yards. "
"My unit arrived 3 days after I ordered it. I was impressed that it was 1 week early."
"Everything arrived as listed. Small issue with product itself but resolved without requiring assistance."
"Order delivered on time. Very simple process and great support. Hope the installation goes as good."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello David,
Thank you for your review and feedback today, I am sorry to hear about the issue which you have experienced with the control board on your unit. I reviewed your order and it doesn't look like you have spoken with any of our representatives regarding the issue. We offer full phone support and warranty coverage of our products within warranty range, which your unit certainly is. One of our technicians tried calling you earlier today to troubleshoot the issue and work thru warranty processing, as we do offer warranty support and coverage on our products if we are made aware of the issue.
Please call us back during a time of your convenience and route to our tech line, one of our consultants will be happy to help. Our consultants are available M-F 8am - 6pm and Sat 9am - 2pm CST at 1-800-865-5931.
Thank you again for reaching out and bringing the issue to our attention, we hope to speak with you soon to rectify the product issue.
Best Regards,
Margaret
Customer Experience Manager
Alpine Home Air Products”