"Prompt. Friendly. Professional. "

"The service was great no damage to product during shipping. It’s getting installed tomorrow. I will write another review after the install process. To let people know how and if the unit is working. "

"I received my unit on time and the instructions were great , I installed then called tech to set system up and now we are enjoying the ever so quite unit at a projected cost savings that will last a long time, Thanks Ronnie"

"Product recievied in perfect condition, arrived very fast and with great pricing."

"Had to change order at last minute, was able to do so easily. Delivered across the country in 5 days and works great!"

"I received a damaged furnace and Apline solution is I take it apart and fix it. I call and ask to speak to a supervisor and promptly get transferred to a answering machine. Without a call back."

"Good customer service.
Fast shipping ..
"

"Arived on time. Installed and working great,will see how well it works this winter. Only thing I wish the furnace had was a cover on top, do not need to pull air from inside the closed in space."

"The delivery was not handled well. Charging my card is efficient but delivery commitment cannot even be met. I spoke to Sherry of customer service and there was no apology for the delay in shipping nor for the change in shipping date arranged by Lorena.

I was expecting a delivery on the 21st of Sept. But around 11am I got a call from Lorena informing me that my delivery will be done on the 22nd of Sept between 12 to 6 pm. While she was reading the address, I noticed that I did have a typo error on the address which I corrected. A few minutes later I received a call from Melissa saying that I should be paying additional 29 something for shipping due to the change in address. I called customer service, Sherry answered with Jay on the other line but Lorena refused to speak because Jay said she was with a customer. So.... we all know what happened...when I point out the delay in delivery she said..."we could have delivered ahead of schedule had you answered our phone call"...hey...I have an email???? You could have emailed me.... but considering I was at work... did not want to be upset for just 29 dollars and change... I just let it go... remember... LORENA CALLED ME FORST REQUESTING TAHT THE DELIVERY BE ON 22ND INSTEAD OF THE 21ST OF SEPTEMBER... I made arrangement after the call... informed people in the house and everything was set ... Had Lorena not rescheduled the delivery, the address could have been the same, I could have made arrangement with my front neighbor who is 5 meters across from my house, I could have avoided the 29 dollars. Your customer service could have handled this in a more amicable manner. Very SAD!!!"

"My order was placed and shipped within a day and arrived within a week. I recommend this vendor for online purchases."

"I have purchased from Alpine twice prior to this purchase. Ductless AC unit is great and shipping fast"

"Was the moist easy to installed excellent heat Natural Gas bill dropped $45.00."

"I haven't had the furnace installed yet but it it was shipped with no damage. "

"Was good thank you for making what should be easy, Easy@"

"They were very helpful and their prices beat all other sellers and local stores!"