"Product was in stock and delivered very quick!"
"Product was just as described and delivered in time. "
"I ordered everything I needed so I wouldn't need to go to town for parts and that didn't work out. It cost more in time and money than it would have cost to buy from a local store."
"This is an easy and efficient company to deal with. "
"INFORMATIVE, KNOWLEDGEABLE, FAST SERVICE, GREAT PEOPLE."
"I was looking for units nearly 2x the cost of Alpine Home Air's Blue Ridge line, but when I read the product reviews, it was a no-brainer. Buying was easy, delivery was even easier and the handler was friendly and very helpful. I cannot speak to the product quality yet, as it's not yet installed, but rest assured I'll give my feedback in another year, once we've been through all seasons!"
"User friendly controls, superb customer service. I would recommend this product to anyone. "
"My order was exactly what I expected and was received within 3 days of placing my order. "
"My husband was very busy so I as a women had to buy a 4 ton package system. I researched and called a lot of places. Alpine was the best fit for us with an unbeatable price!The salesman was very helpful in all my needs and 1 million questions from accessories needed to shipping needs . It was delivered fast. Thank goodness the salesman suggested a lift gate. The shipping company was very helpful and even set it right next to where it was going to be installed. I'm currently enjoying the air conditioner at 74 degrees because 73 degrees was too cold lol. I tried the heat and it works well. I have to say if I had to do it again I would pick Alpine in a second. Thanks Alpine for making my husband proud of me! "
"Ordering was easy. Shipment was quick, and delivery people excellent. Second time to order, and won't be the last if they carry something I need. "
"easy to order and was the right product!"
"I ordered through the internet and I had it in a couple of days"
"The PTAC was easy to install !!!"
"Went together easy and works like a champ"
"Great totally great servive"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Mike,
Thank you for your review and feedback. I reviewed your order and see that you experienced some issues with the factory flare on your line sets. I am very sorry for any inconveniences which you experienced during installation, though understand that you have been in contact with a member of our customer solutions team regarding resolution.
Please let us know if we can be of any further assistance, we are happy to help. Our customer solutions team can be reached M - F 8am - 6pm and Sat 9am - 2pm CST at 1-800-865-5931. Thank you again for your feedback, we appreciate the opportunity to improve our customer experience!
Best Regards,
Margaret
Customer Experience Manager
Alpine Home Air Products”