"I had difficulty with correctly wiring the disconnect. I found no instruction for it. Once I got past that hurdle, everything fell in place. The unit is working perfectly on start up. "

"Like I said in the title Customer service and support online or by phone is second to none! Their website is great for choosing systems. They always have someone online during normal hours to answer your questions online or you can pick up the phone and call. The packaging is carefully put together to ensure no damage occurs. Everything always arrives on time and undamaged. I highly recommend company on knowledge and expertise. Their prices may be a bit higher than Ebay or other online places but they can supply everything you need for the install. You can also trust they will be in business to honor the returns or replacement parts under warrantee if needed. Worth paying a little extra! "

"Good service easy to install replacement wall unit "

"Dependable reliable and no bs"

"The unit is awesome. We didn't have any issue setting it up. It was kind of a pain to track down the delivery time as when they switched to local delivery tracking wasn't updated. There was a delay of 2 days as a result. Otherwise I'd have given it 5 stars. "

"Air conditioner was delivered on time and no hidden cost. fairly priced. I installed my self and no problems. would do business with them again."

"The unit I purchased arrived in 3 business days and there was communication from Alpine throughout the process, including a call from technical support. My son in law and I installed the unit in 2.5 hours but I don't recommend it to anyone without HVAC experience. It's cooling great and it's the quietest unit I've ever seen."

"Was slightly irritated with the way the equipment was labeled and with their Email customer service. Seems to me that they are a bit short staffed. "

"It was delivered exactly on time & everything is in great working order
Overall wonderful experience! Thank-you"

"Quick delivery. Won't be installed for a couple of weeks. So far, so good."

"Smooth deal, Fast shipping, Quality product"

"Great customer service. I'll go back."

"They were quick and efficient"

"Have not installed yet but if the service on ordering and delivery is any example of how the service will be it has been excellent. Look forward to installing and seeing if the product is as it should be."

"My A-coil was delivered very quick and packaged very well arrived in great shape. I am very pleased with Alpine home air products ."