"This could not have gone better!!! It was easy to order, at a good price, with quick delivery, the product works perfectly, and I received helpful installation information to boot. These guys need to start selling good red wine. I love red wine and would appreciate it being easy to order, at a good price, and with quick delivery. I would not need instructions for that though."
"Alpine delivered all HVAC products very timely and in a pristine condition"
"Price was good, delivery was quick, and furnace was as advertised."
"Great customer service and deliver company they care about customer "
"I have dealt with Alpine for a few yrs now and I am very satisfied with your product but I will have to say using ABF Freight Co. will end up losing customers for you.Their management needs to get on the ball fast because they are letting their drivers make decisions out there that they shouldn't have the option at all to make.Used to be a good trucking company, not anymore.Alpine is GREAT!!!"
"Purchased the 60k BTU 97% efficient natural gas furnace. The install instruction allowed for a hassle free installation. The first full month after placing the furnace in service resulted in about a $250 a month savings on my electric bill. Order confirmation e-mails were sent out at each step of the order/shipping process. My order was shipped out the same day and was received completed and undamaged 2 days later. If you are in the market for HVAC equipment at the best price, you can't go wrong with Alpine Home Air!"
"Excellent customer service. Thanks Alpine Air!"
"Super fast shipping and great product!"
"Great communication and easy transaction"
"The people who work for this company are truly great best on line people ever "
"Received my Condenser unit promptly, and in great shape. Very friendly delivery person. I will buy from Alpine again. Good pricing!"
"No complaints came on time"
"Very good and timely service
"
"Great service, timely delivery, great value, and most of all, warmth has returned to our house in a cold winter!"
"Very Satisfied
Thank you!"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Jeffrey,
Thank you for your review. We appreciate the feedback - we do assess our carriers regularly and this is valuable to know when we discuss service with our representatives. Due to customer feedback such as yours, we have expanded our freight carrier options. Hopefully you will experience the benefits of these added carriers soon!
Thank you again, we appreciate your continued business and the opportunity to improve our customer experience. Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached M-F 8am - 5:30pm and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”