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Product & services pricing
4.15/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.21/5
Customer service:
4.07/5
Return/Replacement policy:
3.93/5

Verified
5/5

2024-10-18

Amazing Service

"Friendly but professional.
Delivery was spot on!
"


Verified
5/5

2024-10-16

Hyper Heat

"Very fast shipping, excellent communication, and great pricing!!"

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Verified
5/5

2024-10-14

Ceiling Cassette type mini-split heat pump.

"Fast delivery, expertly packed on a pallet and placed right in front of my garage door. Also, great service and assistance with any question I might have."


Verified
5/5

2024-10-14

A+

"A+++++++++++++++++++++++++++++++++++"

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Verified
5/5

2024-10-13

Great Company!

"From the first contact to receiving the shipment everything has been excellent! Great advise and product selection assistance, great website to make quoting and ordering super easy, great technical advise, super fast shipping, and great care with the packing and delivery. A+++ all the way.... "

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Verified
5/5

2024-10-13

"Very pleased with the delivery and the ease of installation. "

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Verified
5/5

2024-10-13

2nd Purchase Perfect as the 1st time

"This was my 2nd order, after being extremely happy with the easy of the install of my 1st unit, 4 years ago. The 1st unit is still running great never had an issue, highly recommended these products."

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Verified
5/5

2024-10-12

Excellent service

"I spoke with the representative and he told me what I needed. I’m not quite sure if it’s exactly the right option. But the service was unbelievable."

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Verified
5/5

2024-10-12

Satisfied Customer

"Customer service representatives were very helpful and knowledgeable. HVAC unit was delivered within three days. Price was very competitive. Would highly recommend "

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Verified
5/5

2024-10-08

Amazing customer service!

"I bought a furnace from the scratch and dent lot. Somebody from the team called to confirm I knew what I was buying before they shipped it out since these items are final sale. I thought this was really great customer service. The item arrived and looked even better than the pictures, so they didn’t hide anything about the product. And it still comes with its full warranty. I’m impressed-I’d definitely buy from Alpine again."

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Verified
5/5

2024-10-07

Returned of purchased fan motor

"Thank you for helping me choose the part I needed from records you found of my past purchase.
When I discovered the part was not needed you supplied return information. And guidelines.
Good business.
"

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Verified
5/5

2024-10-06

Met all expectations

"Item was as described and arrived in good condition in a timely fashion."

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Verified
5/5

2024-10-05

Excellent service and Goodman unit is wornderful.

"The unit installed easily into existing ductwork and below existing A-coil. Older Goodman was taller (4.5") so had to add a little metal to the plenum above the A-coil to fill in the gap but it was not hard. I would recommend this unit as it is super quiet compared to older 80% Goodman. "

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Verified
5/5

2024-10-05

They are so fast

"They are so fast at getting things shipped to you. If you need something quick, this is the place."


Verified
5/5

2024-10-04

Wonderful experience from ordering to delivery

"We ordered a heating and cooling package and we were able to add additional items we needed. Matthew Wright worked with us on our needs for my home and explained what we needed for the size of the home, levels, and insulation. Very through, much appreciated. The delivery was fast, extremely fast. The driver backed up to the garage and dropped them in the garage with no problems. Very cordial and helpful. We thought we would be responsible to move from truck but he was so helpful and asked us were we wanted it. Everything was there and was in tact. Highly recommend going with Alpine Air. They stay in touch, you know what to expect, and I would recommend to all. Thanks to all, very pleased!
"

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