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Product & services pricing
4.10/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.11/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-11-14

12k single precharged

"Fast shipping, and great service. I previously purchased an 18k precharged, and very happy with it's performance. Interesting conversations with the team because mini splits are different than ducted. They're glad to talk all you want. "

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Verified
5/5

2024-11-13

Minisplit

"Good product and fast delivery"


Verified
5/5

2024-11-11

Top of the line products for a great price

"Our furnace after 24 years was in need of replacing. We ordered all of the parts online from Alpine Home Air Products at a substantial savings compared to buying them locally. Two pallets arrived on the day they said they would with all of the equipment we ordered.
Thank you Alpine Home Air Products!
"

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Verified
5/5

2024-11-10

Easy cheesy

"This is my third unit I bought from Alpine sales are great. Technical support is right on point this last purchase. I had to split the purchase and the guys double check my order and called me to verify all the components were compatible, because they only saw one part of the order that was fantastic on their part definitely would do business again"

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Verified
5/5

2024-11-08

GREAT SERVICE

"My AC company recommended the mini-split I needed and they put in the shopping cart for me. After I ordered Alpine called me to make sure I had all the installation products I needed. It was an actual person who CALLED, not just a generic e-mail. I told them I had a professional installer and they were supportive. For the delivery I was going to be out of town so they easily arranged a new date. It was delivered on-time and professionally, I was very impressed with their follow through and customer support. "

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Verified
5/5

2024-11-08

"second recent purchase and all went as well as the first time. Great service from upfront sales contact thru delivery and install support. "

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Verified
5/5

2024-11-07

Always a pleasure

"Alpine is always amazing to work with. This is our 7th furnace and every single time has been an amazing experience. Customer service is always willing to answer questions even ones that probably seem incredibly obvious but they’re always patient and kind. I definitely recommend "

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Verified
5/5

2024-11-07

Alpine home air is the best !

"I’ve purchased many products from alpine over the years I’ve never had a bad experience. Alpine is the only place I will purchase hvac products and the only place I will recommend! Thanks alpine !!!! "

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Verified
5/5

2024-11-06

Blueridge Mini Split

"Great product and support!"

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Verified
5/5

2024-11-04

mini splits

"Both drivers were excellent!"


Verified
5/5

2024-11-04

Fantastic Customer Service

"Product was delivered super fast. Purchased some wrong product. Returned and received new product next day.
Excellent customer service.
"

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Verified
4/5

2024-11-03

Fast shipping

"When we unboxed the furnace it had a dent in it"

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Rep reply posted 2024-11-04
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:

“Thank you for sharing your feedback with us. We want to apologize for any issues with the furnace you received. If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931.”


Verified
5/5

2024-11-01

Amazing Service!

"There are few companies like Alpine left! Within no more then an hour from putting my order for an evaporator coil and filter dryer an agent called me to make sure I got what I needed for the job. This is service! I can’t tell you how many times I have forgotten “that one thing.” Talk about frustrating but when you have service like this you have the extra potential to remember “that one thing.” Thanks Alpine! I will be doing business with you again in the future, you can count on it!"

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Verified
5/5

2024-10-31

Alpine Delivered

"I ordered a high efficiency Goodman Gas Furnace on Sunday over the internet. Alpine shipped the order on Monday and I received the furnace on Wednesday in perfect condition. The price was very reasonable and the shipping was free. Highly recommend Alpine."

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Verified
5/5

2024-10-29

Bobrocker

"Outstanding service and real good support "

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