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Product & services pricing
4.14/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.21/5
Customer service:
4.06/5
Return/Replacement policy:
3.93/5

Verified
5/5

2024-09-10

excellent service

"The whole process was very easy from ordering to delivery. This is my 3rd order and I will keep coming back."

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Verified
5/5

2024-09-09

New Thermostat TH6110D Focus Pro 6000

"Arrived quickly and exaction what was ordered"

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Verified
5/5

2024-09-09

Great customer service!

"Good communication and well priced equipment!"

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Verified
5/5

2023-03-13

Awesome company

"Awesome, great people to work with!"

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Verified
5/5

2024-09-08

Awesome service and prices

"Service was great and fast shipping "


Verified
5/5

2024-09-07

Great pricing and customer service!

"Great pricing and customer service. I placed the order on line and within 20 minutes customer service called to verify, all ordered arrived in 2 days. Alpine Home Air Products made this purchase very easy!"

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Verified
5/5

2024-09-06

Mini Split System

"Haven’t install the unit yet. However, so far the customer service is outstanding! "

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Verified
5/5

2024-09-05

Every time, helpful and curious.

"Every time I’ve had to contact tech support about an issue, I’ve always left with a complete solution. Always courteous, kind, and helpful."

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Verified
5/5

2024-09-03

Really fast service

"Every thing went smoothly I am very happy with the service I received "

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Verified
5/5

2024-09-03

Excellent

"Great products and service ."

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Verified
5/5

2024-09-02

EXcellent

"It was nice ordering and you delivered on time. The system is installed and operating for cooling as of 8/30/2024"

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Verified
5/5

2024-09-01

Great service

"Good experience and products "


Verified
5/5

2024-08-22

Tech support

"Tech support and customer service are excellent. Does not matter who I talked to they were excellent. Product always arrived on time and order complete. I recommend to my customers to yse blueridge always. Larry Keeney KEENEY HVAC "

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Verified
1/5

2024-08-26

Shipping

"They claim fast delivery, My order will be 18 days by the time we receive it. "

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Rep reply posted 2024-08-26
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“We sincerely apologize for the extended processing time for your order. We understand your frustration and appreciate your feedback. While we strive to offer fast delivery, ACH Debit payments take 5-10 business days to process, as outlined on our website during checkout. We're happy to share that your order shipped yesterday and is scheduled to arrive tomorrow. We hope you enjoy your purchase and regret any inconvenience the initial processing time may have caused.

If we can provide any further assistance please reach out to us at (800) 865-5931.”


Verified
5/5

2024-08-26

"Jeff Ferrin and his team are great, Alpine is a great place to order equipment "

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