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Product & services pricing
4.10/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.11/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-10-13

Great Company!

"From the first contact to receiving the shipment everything has been excellent! Great advise and product selection assistance, great website to make quoting and ordering super easy, great technical advise, super fast shipping, and great care with the packing and delivery. A+++ all the way.... "

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Verified
5/5

2024-10-13

"Very pleased with the delivery and the ease of installation. "

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Verified
5/5

2024-10-13

2nd Purchase Perfect as the 1st time

"This was my 2nd order, after being extremely happy with the easy of the install of my 1st unit, 4 years ago. The 1st unit is still running great never had an issue, highly recommended these products."

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Verified
5/5

2024-10-12

Excellent service

"I spoke with the representative and he told me what I needed. I’m not quite sure if it’s exactly the right option. But the service was unbelievable."

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Verified
5/5

2024-10-12

Satisfied Customer

"Customer service representatives were very helpful and knowledgeable. HVAC unit was delivered within three days. Price was very competitive. Would highly recommend "

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Verified
5/5

2024-10-08

Amazing customer service!

"I bought a furnace from the scratch and dent lot. Somebody from the team called to confirm I knew what I was buying before they shipped it out since these items are final sale. I thought this was really great customer service. The item arrived and looked even better than the pictures, so they didn’t hide anything about the product. And it still comes with its full warranty. I’m impressed-I’d definitely buy from Alpine again."

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Verified
5/5

2024-10-07

Returned of purchased fan motor

"Thank you for helping me choose the part I needed from records you found of my past purchase.
When I discovered the part was not needed you supplied return information. And guidelines.
Good business.
"

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Verified
5/5

2024-10-06

Met all expectations

"Item was as described and arrived in good condition in a timely fashion."

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Verified
5/5

2024-10-05

Excellent service and Goodman unit is wornderful.

"The unit installed easily into existing ductwork and below existing A-coil. Older Goodman was taller (4.5") so had to add a little metal to the plenum above the A-coil to fill in the gap but it was not hard. I would recommend this unit as it is super quiet compared to older 80% Goodman. "

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Verified
5/5

2024-10-05

They are so fast

"They are so fast at getting things shipped to you. If you need something quick, this is the place."


Verified
5/5

2024-10-04

Wonderful experience from ordering to delivery

"We ordered a heating and cooling package and we were able to add additional items we needed. Matthew Wright worked with us on our needs for my home and explained what we needed for the size of the home, levels, and insulation. Very through, much appreciated. The delivery was fast, extremely fast. The driver backed up to the garage and dropped them in the garage with no problems. Very cordial and helpful. We thought we would be responsible to move from truck but he was so helpful and asked us were we wanted it. Everything was there and was in tact. Highly recommend going with Alpine Air. They stay in touch, you know what to expect, and I would recommend to all. Thanks to all, very pleased!
"

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Verified
5/5

2024-09-30

Good service.

"I ordered a central air system after doing a lot of researce. The service and the price was good. The delivery went very well and the products arrived in a timely manner. The system arrived well packaged and without any damage. The lift gate service was good and well worth the price."

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Verified
5/5

2024-09-30

Excellent Service!

"This was our third major purchase from Alpine. Costs were in line or less with industry competitors, shipping was fast and the carrier was courteous and helpful (which is great when units weigh more than I do).

The Blueridge line of heat pump/mini splits have been outstanding in quality and ease of installation and use. If I have another home to renovate, I'll definitely be looking to Alpine for heating and cooling units.

"

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Verified
5/5

2024-09-30

Satisfied.

"Mathew was very helpful and answered all my questions also thought price was reasonable."

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Verified
5/5

2024-09-30

Quick and easy

"Ordered a multi piece package on a Saturday and it was delivered to my driveway on Tuesday. The process from the guide helping pick the unit I needed to payment to delivery was seamless. This was the second time I've purchased from them and both times it was excellent each time!"

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