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Product & services pricing
4.08/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.14/5
Customer service:
3.99/5
Return/Replacement policy:
3.75/5

Verified
5/5

2023-04-29

Great service

"Great service. On time and friendly. No dents or damages to any of the products/boxes. "

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Verified
5/5

2023-04-29

Great service

"The whole experience dealing with Aloine was phenomenal. Chris was extremely helpful and knowledgeable with the product being sold. Delivery was spectacular. Only thing needed is to set it up. "

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Verified
5/5

2023-04-28

first comes heat then comes a/c

"I bought a furnace in the summertime to save money, then a year later Aaron Turner made sure the a/c and condenser I was looking at matched up with the furnace I had previously purchased and was sized right for my home. Great job all went together without a hitch."

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Verified
5/5

2023-04-27

Nice equipment

"Delivered quickly and installed easily. "

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Verified
5/5

2023-04-25

Great customer service great product

"I am very happy with the furniture we purchased from here "

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Verified
5/5

2023-04-24

Great Product

"Our new Mini Split units arrived quickly and have made an amazing difference in cooling our workshop. Highly recommended."

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Verified
4/5

2023-04-23

Great! Everything was exactly what I ordered.

"Ordered online and received the products in the time requested. "

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Verified
5/5

2023-04-21

Everything was great.

"Awesome products, quick shipping, and customer service/ support imwas top notch. "

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Verified
5/5

2023-04-19

Excellent product with great customer service

"Second time ordering a ductless mini split system from Alpine. This time bigger and more complex. Same great service. "

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Verified
5/5

2023-04-17

Filter Rack

"It was exactly what I asked for!
"

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Verified
5/5

2023-04-13

Careful and accurate choice for my AZ home

"Great service and careful choices for my AZ home. Thank you."

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Verified
5/5

2023-04-12

Wi-Fi connection

"I ordered a Wi-Fi connection stick for my mini split system. Salesmen was very helpful finding me the correct part. Shipping was fast and installation was easy. Works like a champ don’t know why I didn’t install it when I installed the mini split system. Alpine air is the best. "

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Verified
5/5

2023-04-12

Easy installation and works great

"Took about 4 hour start to finish "

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Verified
5/5

2023-04-11

Outstanding warranty service

"In November/December of 2021, I purchased a PTAC unit from Alpine and the experience from beginning to end was just fine. Fast forward to early April of 2023, the 1-year warranty of the unit has now expired, and the unit has leaked out all of the refrigerant and is no longer cooling/heating. I had a local A/C repair company come out and they found the leak and told me that it would be ~$900 to fix the issue and the original cost of the unit was not much more than that, so I decided to contact Alpine to see if there was anything that they would be willing to do to help me out...To my surprise, and great pleasure, Alpine came thru and chose to replace the unit, free of charge (except shipping)! I was overjoyed by the decision and greatly appreciate the company's willingness to work this out with me. To everyone on Alpine's team from customer service to warranty to shipping, THANK YOU!"

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Verified
5/5

2023-03-23

excellent customer service

"Ordered Goodman AC/Heater equipment on Sunday evening online and by Thursday afternoon, Fedex was delivering everything we ordered to the house. Boxes were shipped on pallets and well packaged. We were also emailed a complete list of what we ordered with prices, Fed Ex tracking number and updated emails about order status. "

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