"Support was good about contacting me. But my issue with the furnace remains unresolved and support showed no desire or inclination to put in the extra effort to resolve it."
"I called tech support open 2 occasions and received excellent attention and answers to my questions, fast product delivery."
"Great. Doing business with them for 10+ years. Will use them first on every job."
"Great experience.
It was fast then expected."
"They have high quality products and great prices what more could you ask for! Well there is more, they have excellent technical support too. Good job y'all thank you!"
"Quick delivery, easy return.
Doesn't get any better."
"Third furnace I purchased from Alpine. Very helpful staff and fast delivery. "
"This was the second unit i have purchased this year so happy with the one for the house bought one for the 1800 sq. ft. detached garage. Can't beat their prices and fast free delivery"
"After trying to purchase my heater/air conditioner locally I was told by multiple dealers that it would take weeks to get one. I found the web site immediately. The unit I wanted was in stock and also had a discounted price. I was told a week to ship it and was very happy. To my surprise the unit was shipped in a couple of days. I was very impressed by the efficiency of the company. Even the delivery company had a great delivery driver who was an example of what "customer service" should be."
"We ordered a replacement component for our tankless water heater. It connects the heater to our home wifi network."
"Excellent product and service"
"Being a retired heavy equipment electrical mechanic install was a piece of cake. Having installed about 15 of them this 38 seer mini split that Kyle sold me is top notch. The air handler and condenser were both wider than the 12k pioneer it replaced and blows more air and cools quieter. High quality super silent and nice looking. "
"Ordered a product and got a fallow up call to review my purchase confirmation. Pleased with entire experience"
"We purchased a 60,000 BTU L/P heater for our large tropical greenhouse. Choosing and ordering the appropriate item was a breeze, and it shipped even quicker than promised. The freight carrier (R&L) Alpine used contacted me to arrange delivery at our convenience, with the requested liftgate truck for ease of unloading, since we don't have a dock. We were pleased with our entire experience, including very good pricing on the unit!"
"I ordered a AC condenser and evaporator coil. I found both of them has been damaged when these items were delivered. I called them for this issue and send the picture, two day late they response and refund me so quick. thanks
"
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:
“Thank you for providing your feedback. We apologize for the issues you have experienced with your furnace. Our customer solutions team is actively reviewing the Information you have sent to us. If you require any further assistance or have any questions please reach out to us at (800) 865-5931.”