"Started looking for 2-ton ACs for my mobile home, found Alpine online. Best price and free shipping to my door. Easy install."

"Delivery was great and on time. Great unit. "

"I had to change my delivery date at last minute. They were very courteous, accommodating and professional about it. The delivery was flawless. I can’t thank them enough. "

"Ordered a furnace. It was delivered in 4 days!!! Totally amazing. Very friendly, knowledgeable people on the phone!!! Highly recommended!!!! I am not one of those people who rate everything, this may only be the third one I have ever done, this is how impressed I am with this company "

"Top notch furnace, easy to install And works great"

"Product delivered on time"

"Quick delivery. Easy install and I love it"

"Received entire order in a timely manner. One item was damaged in shipping. Refused the damaged item. Sent Alpine pictures, as well as the shipper took pictures. They shipped a replacement via a different carrier and that arrived undamaged. Alpine was a pleasure to deal with."

"Husband ordered parts needed to repair our HVAC unit. As soon as I placed the ordered Alpine called. They wanted to review the order and confirm we ordered the correct parts for our existing unit. WOW. We received the parts within 2 days to rural southeast Ohio! WOW. We talked to Alpine technician about the work that needed to be done. Never have we had such good customer service in-store let alone on-line! WOW."

"Great service , parts arrived on time ."

"My experience with Alpine Home Air has been, hands down, my BEST interaction with a company that I can remember. I ordered a non-DIY mini-split that I completely installed myself. I chatted online with an agent online who took my information and sized a unit for me. I called the next day and was greeted by a human within minutes who addressed me by name as soon as they answered. They had my quote already up and they were quickly calibrated to speak with me about my order. It was as if I was their only customer. I completed my purchase and my unit was delivered by freight within a few days. Everything was packaged very well on one single pallet. At install time, I was pleased to find that everything I needed was included (minus specialty tools, I did not expect those to be included). I completed install and my unit fired up exactly as expected. When done, I called support just to talk through the install and make sure I did not overlook anything. I spoke with Bryan who is clearly an experienced HVAC installer. I explained to him that I did the install myself, including a pressure test and vacuuming down the lines. Bryan did not speak down to me like I have experienced with other HVAC professionals when broaching the topic of taking this on DIY. He spoke to me as a peer and gave me great feedback. Following the install, the unit has heated and cooled my home office exceptionally well for the past 10 months. I started to notice some bearing noise from the motor a few weeks ago, it was time for the true test. How is the warranty service? I emailed support with an explanation of the issue. Once I provided my serial number and order number, a warranty motor was sent completely free of charge. It was on my front porch the next day. When I installed the motor, I damaged a board. Completely my fault. I called support this time to explain what happened. They handled it as a warranty claim and sent me a new board. Again, it was on my front porch the next day. Completely free of charge. Alpine Blue Ridge has done an outstanding job at every level from sales, post sales support, and warranty. Yes, this is just a resold Midea unit and all of the HVAC techs will tell you that they are junk, but next time you hear that stop and ask them a few questions. Why are they junk? What specifically goes wrong? How many have you worked on? Of the ones you worked on, how many were failures of the installer compared to equipment failures? This is what I did during a quote for a leading brand and the tech could not answer the questions. Maybe they are right and I will curse this decision in 5 years, but I doubt it. Until then, I will recommend these units to anyone and everyone looking for the best value in a mini-split and I will be buying from them again to condition my garage. Thank you for the excellent experience and please never change a thing."

"3 HOURS AND ITS A LEMON

NOW THEY WANT MY AC GUYS TO REBUILD IT ON PROPERTY

THEY SHOULD RETURN THE UNIT AND GIVE ME ANOTHER ONE THAT ACTUALLY WORKS
BUT THEY REFUSE

NEVER TRUST THEM 400 DISCOUNT FOR A LEMON

IM ONLY IN FLORIDA 100 DEGREE HEAT"

"Ordering on the website was fast and easy. They even called me to confirm the items and if I needed any accessories. Setting up delivery toke no time at all, even when I had to reschedule on my part. Would definitely buy again. "

"Great price
Fast shipping
"

"Easy, fast, good support the one time I had to call."