"All of my products were shipped and delivered in a few days. Great customer service provided. "

"It was so disappointing and frustrating when the unit I bought a couple of months ago gave up already. The fan of the condensing unit just stopped. The Technical Support was so helpful in trouble shooting the unit over the phone but we ended up a need to replace the motherboard. It is not just inconvenient to my Client because it is summer time, but it will cost me more, as a Contractor, to replace the motherboard coz only parts are covered by the warranty."

"My experience with the company was outstanding I would do business again with them "

"Professional people. Everything was great!"

"Communication was excellent. They made sure we got everything we needed and shipped out immediately!! Arrived in great shape and they even emailed us the instructional info on pdf as well as it came with the units. Would buy from again!!"

"I ordered two units that the local Goodman dealer did not have any stock of. The price was slightly higher than Goodman, but they were shipped quickly and for no cost. Excellent resource will definitely use alpine in the future "

"I recently ordered an a/c unit from Alpine Home Products. It arrived in a timely fashion, but when we unwrapped the shrink wrap we discover damage to the unit because of handling during shipping. I contacted Alpine Home Products and shared pictures of the damage. They immediately responded with two different options -- both of which were reasonable. We will purchase from them again in the future."

"Provided polite and informed answers to all questions about the system. Shipping was provided with no damage at delivery. The system worked great at startup with no issues there after"

" Alpine support was great for the selection of the system soultion I required. Follow on questions were also answered quickly. Shipment turn around was quick. Would recommend to anyone."

"Answered all questions without issue. Friendly and helpful."

"Speedy delivery, good product "

"So far the customer service, in terms of communication from sales in making sure I got the right equipment for my needs and very fast delivery, have been phenomenal. Great to see that there are still companies that pride themselves on this aspect. The PTAC unit itself was very easy to install (maybe 15-20 minutes max bc we already had a wall sleeve). Although it’s only been less than a week, so far the unit works great…pretty quiet and solid cool airflow. Unsure on long-term durability yet, but so far I’m very happy I chose Alpine!"

"
This is the third condensing unit i have bought for alpine and the service just gets better, unit arrived 1 hour a head of time and in perfect condition, Also would like to say that DVD and service reference paper work was very helpful. The old unit i had was a carrier which was very noisey and use alot of power, This goodman unit is very quite ,Awesome , David Harvey Summerville SC."

"TITLE SAYS IT ALL EQUIPMENT NOT YET INSTALLED, SO FINAL REVIEW WILL HAVE TO WAIT."

"I have used alpine home air twice, and they have not disappointed me yet. I ordered my items and screwed up the piping. They called me and fixed it before it shipped. The unit was easy to install and there were not any parts missing. They say the after the sale is where the customer service comes in. My advice for someone installing these is to buy the outside covers and the wifi module. It looks great and is super quiet. I am happy with the performance and it has never been colder! The only drawback is getting someone out to hook it up. Once you do all the install there is not a lot left to do so it was difficult to get a company out to do the final install. Similar prices on Amazon but it is the after the sale that matters. Look at the reviews, alpine answers the phone!!"