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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2022-07-23

Quick and smooth.

"Everything was quick, smooth, and product was perfect."

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Verified
5/5

2022-07-22

Excellent Customer Service

"Great shipping & Customer Service."

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Verified
5/5

2022-07-21

Good value, fast shipping.

"Everything was straight forward. Furnace was delivered fast and was slightly cheaper than comparable at Lowes. Seems to be good quality and craftsmanship. Hope it last!!"

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Verified
5/5

2022-07-21

Fast shipping

"Literally purchased and within 5 days and had entire split system delivered to my house by truck shipment of all things. Incredible really. Price was right too!"

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Verified
5/5

2022-07-19

Excellent Service and Product!

"From the help when choosing the right unit to the delivery to the installation, this was a great experience. The staff is knowledgeable and aren't pushy or trying to sell you something you don't need. The product is great and fairly easy to install. Customer for life!"

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Verified
5/5

2022-07-18

Quick deliver

"Easy to work with and quality product"

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Verified
5/5

2022-07-17

2 zone system

"Delivery was very quick and on time. Unit works excelent."

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Verified
3/5

2022-07-16

2 1/2 ton triple head unit

"The design and ordering was easy. Install wasn’t to bad but unable to fire it up because there is not enough freon in the system I am on the schedule and have to pay a tech to come out and fill with freon"

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Rep reply posted 2022-07-19
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:

“Thank you for taking your time to provide feedback. We apologize for any issues you had when installing your system. If you have any questions or require further assistance please reach out to our customer solutions team at (800) 865-5931. ”


Verified
5/5

2022-07-13

Quick, easy, great customer service.

"Delivery was quick and painless. Customer service contacted me after my order to make sure I got exactly what I needed and wouldn’t have surprises. When FedEx failed to deliver on time, I called alpine and literally got a phone call from FedEx a few hours later to get my delivery squared away. I had my order the NEXT DAY. Great service all around, will for sure use again."

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Verified
5/5

2022-07-12

Fabulous technical assistance

"I purchased an HVAC system from Alpine and did most of the install myself, using a professional only for brazing the linesets, initial charge of refrigerant and startup. Overall a very good experience. The technical assistance ( I called several times) was absolutely great. The system is up and running perfectly !! Thanks Alpine and crew/"

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Verified
5/5

2022-07-11

SHOWED UP QUICKLY GOOD PRICE AND EVERYTHING AS DESCRIBED

"UNIT IS WORKING GREAT SHIPPING WAS FAST HAD EVERYTHING IN THE BOX I NEEDED TO INSTALL. REALLY EXCITED TO BE WORKING INT THE A/C NOW"

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Verified
5/5

2022-07-10

48K Mini Split 5 zone

"Unit works as advertised, customer support was responsive and knowledgeable"

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Verified
5/5

2022-07-09

excelente

"fast delivery .great price "

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Verified
5/5

2022-07-08

Alpine EXCEEDED expectations!

"From the placing of my order on the internet to the delivery of my heating/cooling unit 26 hours later, I couldn’t have been more pleased. This company seems to “get it” about customer service. The Dayton Freight delivery guy was friendly & accommodating and the follow up call that I received was pleasant & helpful. I will definitely buy from Alpine again. Also the prices were the best!"

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Verified
5/5

2022-07-07

Great

"Wonderful nice costumer service"

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