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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-07-04

"Thank you for quick delivery! A couple days after I ordered the replacement furnance filters two of my dogs were sprayed by a skunk. What a wonderful surprise to open the front door the next morning after they were sprayed and find my delivery from Alpine."


Verified
5/5

2013-07-03

"prompt delivery along with special attention to providing technical installation information. Great service."


Verified
5/5

2013-07-03

"ALPINE IS AWESOME TO WORK WITH. MY ORDER WAS COMPLETE AND SHIPPED OUT. THE ORDER WAS AT MY PLACE THE NEXT WEEK."

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Verified
5/5

2013-07-03

"equipment is very good, customer service is great, had a little problem with getting everything delivered on time, but overall i love Alpine and will continue to get all my HVAC supplies from you."


Verified
5/5

2013-07-03

"Great dealer and I will buy from them again next time I need hvac equipment. Shipping was fast and a breeze to work with. "


Verified
5/5

2013-07-02

"While seller was a little slow at filling and shipping the order; everything arrived satisfactorily."


Verified
5/5

2013-07-02

"By a long shot, the best price I've found online or in stores. I have now placed several orders over the past few years and I'm sure I will continue to do so.

-John
Seattle, WA
"


Verified
4/5

2013-07-02

"good service and fast delivery"


Verified
5/5

2013-07-02

"Other than unbelievably huge box for one small part of the order (upgrade kit for the 2200 was in a giant box) service was great. Prices were great, too!"


Verified
2/5

2013-07-01

"NO case for the unit I bought. Wow. I have a hole in my wall? Had to order a case to put the unit in and pay extra!!
Thanks
Pat in Kentucky
"


Verified
1/5

2013-07-01

"I cancelled the order when I found out AFTER placing it that the item was back ordered for at least 3 weeks and my credit card was charged immediately. There was NO indication on the web site PRIOR TO PURCHASE that the item was on back order. That did not sit well with me at all, especially when Alpine took my money at the time I placed the order."

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Verified
5/5

2013-07-01

"Fast shipping - Product was exactly as described!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-29

"Great customer service, fast and accurate delivery."


Verified
5/5

2013-06-29

"Easy to work with and the trucking company that delivered the furnace was flexible in delivery day and time."


Verified
5/5

2013-06-29

"Unit was on backorder, but they fulfilled within 2-3 days. Very good service. Best prices"