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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-07-14

"Fast shipping and exactly what I ordered."


Verified
5/5

2013-07-13

"Order arrived quicker than expected , wasn't quite ready for it ."


Verified
5/5

2013-07-13

"Shipping was fast and on time. The unit was just as described and works great. Would definitely buy from Alpine again."


Verified
5/5

2013-07-13

"Quick delivery at a reasonable price."


Verified
5/5

2013-07-12

"Peter Hackman provided me with the most excellent service. My unit arrived safe. I'm currently in the process of making room for clearance for installation. Thanks Joe"


Verified
5/5

2013-07-12

"Got an order change over the phone, Professional service, And quick delivery too. It is great to be able to purchase so many thing of importance on line, and still have easy access to human intervention."


Verified
5/5

2013-07-11

"You guys are making me look like a Rock Star! Which, when I'm looking good, the custumer looks good. We all are winning!

Thanks again!

isaac
"


Verified
5/5

2013-07-10

"had a question about a product, your employee answered to my satisfaction. correct items were delivered promptly and intact. would reccomend to anyone. "


Verified
5/5

2013-07-10

"everything was delivered as promised."


Verified
5/5

2013-07-10

"This is a wonderful little unit! It's powerful...but cute & quiet!! My 300sq ft sunroom feels like a meat locker....brrrrrrrr!! So happy. ..and all for a fantastic price!"


Verified
5/5

2013-07-10

"My local supply store was charging me $50 more for the unit,plus $150 to match Your delivery speed. Saved money and respect of tenant. Thank You,will buy more from here."


Verified
5/5

2013-07-10

"Price was less than I found locally. Delivery time was astounding! Thank you, thank you. I will certainly order from you again.
"


Verified
5/5

2013-07-09

"Very pleased with the service I was provided. "


Verified
2/5

2013-07-09

"not getting contractor assistance list till after having to buy parts"


Rep reply posted 2013-07-17
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Thank you for your feedback. While we understand your wish to find a contractor ahead of time, our Contractor Assistance program is a free service that is exclusively for our customers. Fortunately it works really well! We expect you to receive competitive bids from independent local contractors within a few days of placing your order. Typically contractors are charging between $80 and $125 per hour for their service. If you have not yet found a contractor please call us at your earliest convenience and we will be happy to assist you.”


Verified
5/5

2013-07-09

"fast service except for a pervious order which took a while ,do to a screw-up by the Manufacture of the special component . both orders were will handled I will recommend your company to others. "

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