"Everything went smooth as glass, we got our new unit much quicker than we anticipated."
"We are homeowners in retirement. We needed to replace our old PTAC and Alpine steered us to the right unit for our space. Shipping was very fast and our new unit slipped right into the previous sleeve and we are all set. Couldn’t ask for a better experience."
"Great experience with Alpine. Thanks much! You guys rock!"
"Fed ex is the worst delivery. They were not on time had to wait an extra 5 hours."
"Very nice transaction. Quick delivery. Excellent product support and follow up."
"From pruchasing to support they were outstanding. David"
"I was talking with a person within 30 seconds of calling that’s pretty amazing in today’s world of sitting on hold and listening to elevator music. I placed on order for a new heat pump system and I was totally done in just a couple minutes. The customer rep was amazingly helpful. The only negative I have is that one of my items was backordered and I wasn’t told that. The only way I knew was when I tried tracking the order and then I discovered the back order. "
"Second time buying from Alpine. Always been great. "
"Outstanding support experience "
"Except for the duct they sent in the transition kit could have been a couple of inches wider, the video was a great help to get the job done. All in all the hob got completed successfully. "
"Great experience with purchase! Everything was delivered as expected, and it was actually a day early. However, it was a little difficult to find someone to install it. I had to call about 5-6 companies before I had a couple of them finally call me back. "
"They had a lot of documentation before hand which good(since first time installing). Also to prep areas. Delivery was timely. Only thing is missing product from order ( which they sent out when informed). Set up is good with documentation and video. I have not engaged system yet, but see no problems. "
"Driver was right on time if not a few minutes early very nice guy. "
"Delivery was 7 days after order was placed! Sales person assisted me in selecting correct items and recommended changes that worked to my advantage. "
"Technical support was terrific. The delivery was on time. Unit not damaged. This is my second time buying from this company and I will be making many more purchases in the near future. Thank you for your help and time. "