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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2021-10-07

Purchased a New Air Conditioner

"Great price, great service and advise before the purchase and delivered on time.

I did a lot of research. Alpine provided the best price for a product many sold. They provide as much support as I requested before I made a decision. Then it was delivered as expected.

It's working for me now.
"

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Verified
5/5

2021-10-04

Great Service

"This team is great, they shipped my items quickly, and made sure I had equipment that was compatible and efficient together. Everyone I have ever dealt with at Alpine Home Air as been friendly and provided amazing customer service. "

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Verified
5/5

2021-10-02

Goodman furnace

"Fast delivery. Pefect out of the box"


Verified
5/5

2021-10-02

Pretty Amazing

"Literally within moments of submitting my HVAC component order with Alpine Air Products, one of their representatives reached out by phone to thank me for the purchase, and to let me know that they were available if I had any questions, concerns, or problems. My order shipped the same day, and I received it in excellent condition in 3 days! I will be purchasing the rest of my HVAC components from them!"

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Verified
5/5

2021-10-02

Excellent business

"Alpine air was very professional and expedient at getting our new ac unit to us. Thanks!!"

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Verified
5/5

2021-10-01

Good delivery service

"Service was on time with a. Professional individual. Product has not been installed yet."

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Verified
5/5

2021-09-30

Great company to work with!

"I placed an order with Alpine on a Sunday afternoon, within minutes I received a phone call confirming my order and to make sure I didn't need anything else. The equipment was shipped the next day and arrived on Wednesday. I could not ask for better, faster service. "

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Verified
5/5

2021-09-30

Great products.competitve prices.great servicr

"Web site guided purchase was spot on. Delived the system in 5 days. Great delivery service"

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Verified
5/5

2021-09-30

Mini Split Ceiling Unit

"The unit and the cassette arrived in mint condition. I was put out by the cost of shipping. I had contemplated traveling to pick up the unit to save money. Still happy nevertheless."


Verified
5/5

2021-09-24

Great Customer Support!!

"I purchased a unit, it was delivered fast. The unit met my expectations!!! Thank You All!!
Saul
"

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Verified
5/5

2020-05-20

My third purchase and installation

"The systems, when installed correctly, work as described in the sales info. The most likely problems we have found, have been the possibility of leakage at all copper connection points due to the flares being sub standard. I have installed three systems for myself and since I did not have the high pressure nitrogen for leak checks for the first one, I had loss of freon from the system. Tip; follow all instructions. Another point that could be easily corrected is the copper line insulation. The blue ridge system piping we received has the soft foam which is easily damaged during installation. Many other systems use a stronger white insulation that is far easier to install without damage. It may seem that I wouldn't pick at the remote and it's many functions but those functions are too many and too complex for a remote. The old term KISS, (keep it simple stupid) would assist with operating the system for the many people that do not play video games with complex control consoles. On- off, temp up-down and function would be sufficient and made available as an optional remote control. My wife has had problems with the too-many buttons and until a lot of use I also had issues. This is not a game control that is used by the hour and where usage becomes second nature. "

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Verified
3/5

2021-09-24

Louder than expected

"The process and delivery were good. I had no problem with any of that. The furnace I bought I thought would be quiet and when it comes on and is running it is loud and kind of distracting. My old furnace which was 32 years old was quiet and could not hear the blower motor run throughout the house. The furnace is in the basement. The new one sounds like a car running inside the house."


Verified
5/5

2021-09-11

Great company, great website

"Very helpful on the phone and the website was terrific, loved doing business with them."

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Verified
5/5

2021-09-20

Great product

"Installation was easy. Super quiet. Now we see about dependability. So far great"

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Verified
5/5

2021-09-19

Good product

"Good product, instructions could be better for the DIY Unit. "

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