ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
4.48/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
4.24/5

Verified
5/5

2022-02-27

Quick delivery and nice customer service

"At first I place the order with aprilaire 500 which was backordered and couple days later I decided change the aprilaire 500 with aprilaire 700 . I called the customer service ( unfortunately I forgot the name of the man who helped me) but he was professional and patience with me. Helped me very quick to change the order. He told me that the new humidifier will be shipped in two weeks but it was delivered in about 4 days after my call. Thank you for your business! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-26

Complete

"They offer everything that you will need to install the unit. The units install fairly easy and run great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-26

Awesome service

"Delivery driver was courteous, good costumer service and professional. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-24

5 stars

"help me by phone to replacement old unite /save money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-22

Chris ****, one of the best

"I had the opportunity to deal with Chris two different times both times, l am 100% satisfaction both on his end, and all the product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-21

Alpine/blue ridge mini split

"The whole process was awesome ‼️"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-20

Furnace Purchase

"Grate experience. Once in town the shipping stand stagnate for 4 days. No hurry on my part. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-19

Item arrived very quickly

"No problems. Item was on national backorder but alpine shipped one immediately. "


Verified
5/5

2022-02-18

Cold to warm.

"Heat went out during a cold spell, ordered furnace they the same day. Great work thanks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-16

Recommend

"Everyone worked out great. "


Verified
5/5

2022-02-14

Quick, easy, and exactly what i needed

"Couldn't have been any easier. Got the equipment i needed expertly shipped without damage. Buying an AC unit isn’t something you do often but if i have to do it again ill be sure to reach back out to Alpine Air. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-11

Great company to get your HVAC equipment from!

"They shipped quickly (by freight), emailed me my invoice and shipping info, and also emailed me links to download all of the manufacturer's product info (installation manuals, specs, warranty, etc) for the condenser and air handler that I purchased. Prices were very competitive. Overall A++!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-11

Excellent service

"Great from start to finish. Answered all questions and gave clear description of product. Fast delivery, 3 days, and gave me a call to discuss delivery options and process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-09

from delivery to completion this was a success. Thank you Alpine folks.

"Blueridge 921UH090CE16 This is a quiet running furnace . The instructions are complete I do appreciate that . Before the install I cleaned the supply duct runs there were spider webs and lots of dust useing a shopvac with extensions. Used snips for the return air on the furnace, no metal dust. elect .no issue, thermo 3 wire heat and fan R W G . LP gas conversion kit is well detailed . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-09

Excellent

"Fast delivery and great price on heat pump."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges