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Product & services pricing
4.10/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
3.79/5

Verified
5/5

2021-12-10

Wonderful customer service and follow up, fast delivery.

"Very responsive customer service! Fast delivery. Really appreciated the multiple follow ups from customer service, even after delivery, with any questions we had and how thorough of a job they do to make sure you have everything that you need for installation."

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Verified
5/5

2021-12-10

Will use again

"Great prices, fast delivery, will use again."

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Verified
5/5

2021-12-08

Purchase was great, don’t pay for liftgate delivery

"Everything was timely, and price was great, delivery wasn’t the best, paid for liftgate delivery came on a normal semi, lucky I had a tractor to unload it"

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Verified
5/5

2021-12-08

Great customer service. Excellent tech support.

"I've purchased 3 units from Alpine, all self installed. If I have a question, I know I'll get a quick, professional answer from someone who doesn't talk down to me. I do my homework so I know what I'm getting into, so far 2 systems work flawlessly. The third is going in now. As a minisplit, it's requiring new tools and a better understanding of the refrigeration cycle but I'm having a blast. "

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Verified
5/5

2021-12-08

Home AC and heat made easy

"Purchased a super heat unit, energy star rated. This was for a 16x20 addition on side of pole building for a home office, and it has exceeded my expectations for heating the room. The unit was very simple to install. Quite operation, and love how little space it takes up. Highly recommend this product. "


Verified
5/5

2021-12-07

nice product

"Easy to work with. Good quality."


Verified
5/5

2021-12-07

Best customer service ever with every phone call.

"That sums it up. I have never experienced such amazing customer service. Keep it up!"

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Verified
5/5

2021-12-07

Easy

"This was the second furnace I have purchased from Alpine. Both were great experiences with no problems."

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Verified
5/5

2021-12-05

excellent

"excellent product and web site!"

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Verified
5/5

2021-12-05

Great Service!!

"I got several calls to discuss about my order. Service man is very patient and professional. Thanks. I got one. Another one is still on order. Thanks."

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Verified
5/5

2021-12-05

Silky smooth!

"Ordered a Blueridge 12KBtu Hyper Heat mini split (OEM is Midea, it is an excellent product!) with console air handler, Alpine shipped it out right away and kept me up to date on the order progress, it arrived early, Alpine and the shipper communicated with me so that I was ready and available to receive it. Finding the 12KBtu console had proven difficult, either out of stock or at a premium price point from competitors, Alpine had it in stock at an earthly price point, along with everything else needed for a complete install all at very fair prices. The recommended parts/accessories list Alpine provided during the order process was unusually relevant and actually did help me make sure I had everything I needed in my order, that was a very welcome nice touch. Equipment and parts arrived correct, complete, and undamaged, currently installed and working beautifully. Excellent hassle free experience, will definitely shop Alpine again!"

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Verified
5/5

2021-12-04

Great unit and good tech help

"Download the app to get your unit running. The App is easy to use and informative in diagnostics and changing settings of your unit. "

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Verified
5/5

2021-12-03

Really Easy to get the Replacement Canister I needed.

"Really easy to get the Replacement canister I needed. Delivered very fast. Great Service."


Verified
5/5

2021-12-01

Quick delivery

"Products were easy to find at Alpine and were delivered quickly, as promised. Thank you!"


Verified
5/5

2021-11-30

Great Company… great service

"I have used Alpine for the last 3 years at my manufactured home.
They are prompt, courteous and really know their stuff.
I will not use anyone else in the valley.
"

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