"Very securely packaged and deviled on time"
"I purchased this for replacement window air conditioners. Very nice people in customer services. I spent a lot of time talking to the person who told me all I needed was to install the system. The system is currently being installed. After a few weeks of work, I will add additional opinions about the system's operation.
Yes, I would recommend to a friend"
"Mini Split was installed in our bedroom exclusively. 9,000 BTU. Perfect for our situation. Love it so far. Happy Wife Happy Life"
"As always, flawless transaction, and quick delivery. No issues. Unit works well as expected."
"Great service. Delivered right to job site and great customer service. "
"I purchased a mini split system and it was delivered in a timely basis. Really good system."
"Excellent product very pleased with everythung!!"
"This Team is top notch. They go above and beyond to help make sure all your needs and worries are taken care of. I could not have done it without them. I will be a returning customer always. Thank you all!!"
"Delivery was timely and in tact. It has only been a day or 2 since installation, but it seems to be working very well."
"The online advisor was great. He matched up the new coil I needed to my outside unit and my old inside coil. Sent me a quote right away. The unit was delivered within 2 business days. Can’t ask for more…."
"We had a terrible experience with a on call technician. We were so disappointed with the status he left us in . Well I went to the website and left a comment on the service we received. The next working day a kind understanding man called us back . We talked it out and found out we were right in choosing this company . It took almost 2 weeks to get everything back in working condition . But we are happy to have AC south Texas is not a place to be without it "
"Excellent technical follow up after placing the order and products arrive exactly on time.
The reason it was one star short is because the A-coil was not secure in the cabinet and bounced around during shipping. I had to straighten the cabinet.
I still highly recommend Alpine for a source of HVAC products and I would buy from them again because of their very good technical support !"
“Thank you for taking the time to share your feedback with us. We want to truly apologize for any issues you experienced with your evaporator coil. If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931”
"Ordering was easy, and they also allowed you to choose the date and time of delivery.
Everything arrived in good condition."
"Second time dealing with you. Both times have been great. Fast shipping arrived in perfect condition. "
"Ordered it and a day or two I got my order."
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:
“Thank you for taking the time to share your feedback with us. We want to truly apologize if your experience with us was less than perfect. If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931.”