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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2024-05-06

These people should give classes to other companies on customer service!

"Alpine Home Air is just an amazing group of people! We have made several purchases for our own home, and several for friends and family (my husband is in AC/Refrigeration business) and the equipment itself is amazing, but it's the Alpine Home Air sales and tech teams. Stellar customer service! Would recommend these people any day of the week!"

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Verified
5/5

2024-05-06

Excellant Delivery

"Delivery man Ryan saw that I had a dolly to move the PTAC unit into my garage. The unit was strapped to a wooden skid. Ryan told me he would lower the skid to the ground and use his mechanical fork lift to jack the skid up and place it in the garage. Mission accomplished!"

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Verified
5/5

2024-05-04

Equipment purchase

"Ordering the unit was easy and delivery was on time."

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Verified
5/5

2024-05-03

Quick

"They shipped item pretty quick and all boxes were delivered without any issues."

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Verified
5/5

2024-05-03

We have installed several of your blueridge mini splits and they compare and are as good as Mitsubishi!!

"Highly recommend blueridge products !"

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Verified
5/5

2024-05-02

Excellent

"The product was exactly as depicted in a photo and description. That was important to me as I wanted an exact replacement. The shipping was very fast, I live a few states away and I received it three days after ordering.

I won't hesitate to use Alpine again.

"

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Verified
5/5

2024-05-01

Bcb builders

"Great company. Will be buying a lot in the future. "

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Verified
5/5

2024-04-27

No hassle service, easy process

"Looked applied and was approved very quickly! Made my purchase and package was delivered inside of a week"

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Verified
4/5

2024-04-25

Very quiet heat pump!

"The first unit was delivered damaged but this was not Alpine Airs fault it was the shipper they used."

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Rep reply posted 2024-04-26
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:

“Thank you for taking the time to share your feedback. We truly apologize for the damage to your Heat Pump in transit. We see that the damaged Item has been returned and exchanged for a new unit. If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931.”


Verified
5/5

2024-04-25

Alpine home air

"I have been using alpine for 2 yrs now.super fast shipping my product usually arrive next day. Equipment quality is good.Ease of installation and customer service is fantastic. Highly recommend this company "

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Verified
5/5

2024-04-25

2nd time buyer

"Just as the first time, Great products and price!"

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Verified
5/5

2024-04-24

Warranty dept

"Michael and brian in warranty dept was excellent and very professional. Took care of everything. Very professional. "

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Verified
5/5

2024-04-23

Great

"Everything was awesome from start to finish "

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Verified
5/5

2024-04-22

"Very satisfied with products and customer service."

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Verified
5/5

2024-04-22

Excellent job.

"Thank you to the delivery driver who was prompt and very courteous."

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