"It came faster than expected. Did have to pick it up at another company. R & L Carriers delivered to wrong place. Driver refused to show slip till off his truck then they told him it was wrong address. Said it wasn't his problem and left. Did come fast though and will buy from them again when need to replace our other unit."
"Fine product delivered on time, thank you"
"Not room for filter to clear blower in updraft furnace"
"Very impressed with Alpine. Ordered a furnace on 9/9 and it came on 9/14 and it was free shipping. It was easy to order and overall was a great experience. Recommend Alpine to anyone!"
"Very smooth and timely delivery."
"Called and had all my concerns answered, plus."
"Alpine exceeded my expectations. They are so professional and nice folks. I strongly suggest their products "
"Great poduct for the price. fast shipping"
"Alpine called me after the sale to make sure I got everything ordered the way I needed it. They shipped quickly and the units arrived at my house within about a week of ordering. I'd highly recommend Alpine and will buy from them again myself as needed in the future."
"We needed a new heating and air unit but couldn't afford the prices that were being quoted for the unit and installation, so we started researching our options and found Alpine Air. After explaining what we needed we were told what we needed to buy and given a very surprising quote. We jumped on it. We did have to hire a company to install the unit but even with that, we saved a good $2000 by purchasing through Alpine Air. The unit came extremely quickly, was very well packed, and we were told was a dream to install. It is working so well and are so happy with our decision to go with this company."
"Was able to get my furnace financed quickly!! A- 1!"
"A simple google search for HVAC suppliers will show there are several that come up early that have rather bad reviews. Selling you product they say is in stock that never ships. Alpine is not one of these companies. They helped me search alternatives that where in stock, that would best fit my application and kept in both email and phone contact during the whole process. From order to delivery was four days and the units where delivered with no damage. Alpine is my go to from now on. "
"Alpine's information helped me choose the correct replacement system for my space, and they saved me money.
Shipment was FAST, efficient, and careful."
"Very responsive. Ordered on Monday, installed on Wednesday. Communicated and checked application.
Will order from them again."
"Had an estimate to install a 100000 btu furnace in our 3 bedroom lakeside cottage...16,000. With Alpine it will cost us around 3,000. Customer service is excellent, and the DVD installation guide, Andrew, is terrific.
"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Donald,
Thank you for your purchase from Alpine Home Air Products and for your review. I am sorry to hear that you’ve run into some issues installing your filter. I went ahead and put in a request for technical support team to reach out to you for assistance. They will be able to work with you to figure out the best way to install your filter. If for some reason you do not hear from our tech team please let us know so we can investigate. If you have any questions or require additional assistance, please contact us. Our customer solutions team is available M-F 8am-5pm and Saturday 9am-2pm CST at 800-865-5931; we will be here and happy to help.
Thank you,
Dan
Customer Experience
Alpine Home Air Products
”