"Received everything in a timely manner (order confirmation, shipping information, and the order itself).

No complaints or problems.
"

"Amazon.com is ALWAYS excellent! There service is the best in the industry. Sometimes problems do arise, usually being the fault of the supplier or manufacturer, but Amazon.com always comes through and does everything to ensure a customer is satisfied and happy. I have been shopping with Amazon.com for many, many years and will continue to do so. Sometimes it is better to pay a bit more for peace of mind. On the other hand most of the time shipping is free which is also an incentive, at least to me. DEFINITELY a company to trust and support."

"I love Amazon.com. I order from them all of the time. Their service is excellent."

"I never would have discovered this book if it were not for Amazons suggesting it. They are prompt in shipping and never have had a trouble with delivery.

I bought a Kindle and they do a good job with technical service. I am concerned that there is no support for text to speech errors. But it is a good product."

"been a long time shopper at amazon.com.. as always, good product, reliable, and great shipping speed.

price is usually good, it may not be the best prices available online, but its usually very good that its worth it to pay a bit more for Amazon's reliability. excellent support and warrenty, dealer pays shipping both ways for DOA items.

Purchased 4 Sonicare toothbrush on 9th, received today on 11th... amazing shipping speed."

"I have ordered several Apple computers from Amazon with great discounts and never any problem at all. I have ordered through some of the intermediary websites of non-profit groups who are offered a small percentage, and they have received that donation in a timely fashion - a very worthwhile idea I think. I have even occasionally bought a book or CD from a merchant using amazon's service, also with no problems, so it isn't just the high quality of the Apple products that should get the credit here. I have used Amazon at least 20 times over the past few years, and they are fine so far."

"i got my order but it was not what i expected"

"These people are always excellent to work with, which why I keep re-using them. Excellent in every category !! "

"Amazon system was flawn, and they failed to let me know on time.
A fake vendor hacked into their system and sold something to me, and Amazon not only took a long time to realized, but only thanks to the help of the real vendor I managed to discover that and cancel the payment in the last minute."

"Amazon.com is a trusted brand. Web site is easy to navigate around. The items sold by Amazon are priced low and you can't beat the free shipping. Tracking is excellent. This merchant has been and alway will be one of my best stores to shop at. I would recomment Amazon.com to others. And I would rate this site an "A++""

"The item was okay, but their shipping sucks. They hold onto items for up to a week before it even ships. I think it is in an attempt to get you to purchase their 2 day shipping rather than use the free shipping. I will shop other places as no one else holds items for so long after the order is placed."

"Ordered a photo book not yet released - approx. date of shipment est. to be mid Jan. 09.
Book arrived in early Dec. well ahead of est.
Book was exactly as described and arrived in exc. condition.
Price was very good ( well below publisher's retail)
Service and quality of product excellent."

"I have been trying to find a sharp ultra wide lens, and Amazon stood behind their product all the way. I had a defective Sigma 12-24 zoom, and amazon replaced it with another one (still similar problems, not amazon's fault). Very impressive customer support - if items price goes down, they will refund the difference, but you have to ask."

"First let me say that the specific transaction I am reviewing is merely one of MANY MANY purchases I have made through amazon.com. All have ended positively.

I purchased an ATI 4650 video card. Card was DOA on arrival. After only a half dozen clicks online and no need to get on the phone amazon is paying for return shipping and giving me a full refund. You can't get any better than that."

"I've had pretty good luck with Amazon but I look at reviews before I buy from merchants. I'm not sure how it will be if I have problems. I'm crossing my fingers....."