"I use Amazon at least weekly, and I couldn't be more satisfied, especially with an online company. I have bought electronics, clothes, furniture, as well as food.
I had 2 problems in the last 5 years, and they were addressed and resolved immediately. The items I have bought were of high quality, and customer service is second to none. They also provide quick delivery."
"Over the years, since 1996, Amazon has performed with excellence. When there is an issue or need for return it is a no hassle event. "
"You just can’t get my stuff here in two days. Even amazon choice items. 3 items I ordered are prime and they aren’t coming for a week or more. Why have a prime membership? I won’t be renewing mine."
"offered a 2 day delivery guaranteed but the item didn't arrive after 3 days and they don't want to refund me."
"I have an Amazon Student account. Went home to canada and signed into Amazon.com. To get my shipment free I answered "yes, i want free delivery it in 2 days and it gave me a 1 month free trial. so i now have 2 accounts, not sure i really want one. No phone #'s , on 20 searches got nothing close to the right question answered. "
"We ordered a heart monitor for my daughter and paid more for it from Amazon because they had guaranteed delivery today. They let us know after 9PM that it would not be delivered. When we called they were unable to do anything but give us a $10.00 credit. We then spoke with a manager who still could do nothing. She was very condescending and dismissive. This was not a toy or clothes, this was a heart monitor! Don't guarantee delivery if you don't stand by your guarantee! We will not be doing business with them again for anything. We are canceling our Prime membership!"
"Quite happy with my purchases even the last one. There was a delay with delivery but oh well. Sometimes happens."
"It's sorry to say that we are facing a worst experience with Amazon. I am a prime membership owner with Amazon but when I had to contact the customer service because of it poor performance, I am facing the worst experience ever with any online service... It's very Pathetic.
Order number ***-***-****-2597929"
"I have an Amazon Kindle and its pretty great and the selection of books on the store is also good so I don't have much to complain about except that the prices seem sometimes a bit much. I mean I already bough an e-reader so I figured the books would be cheaper. Its not like they have to print them."
"Purchase house wares and received on time"
"Well I have made call after call to this company. They mess up orders. Have customer service reps that speak horrible English. They laugh and think it's funny when you call. This company has gone down hill. I ordered a movie 10 days ago and I still dont have it I canceled it. This company is outsourcing customer service to other countries. Bias liberal pukes."
"It is a great company. Deals fast with customer's problems. Shipping is quite expensive but products come in a good shape."
"I ordered 2 items, one of them was damaged. I signed for return. Amazon returned all my money. That was very fast, I didin't expect that."
"Great company, however sometimes it is hard to communicate with their international customer support team members. Because of that the problems take time to be fixed. Other than that, it is a trustworthy company. "
"Can definitely find cute goodies on the site. If you're looking for something like that give it a shot. Wasn't disappointed with the purchases so far myself."