"The cheapest place I could find the item I was looking for. Shipping was quick, packaging was a very sturdy, but too big."

"Amazon is the best e-retailer. Prime is the best too. I just received duplicate orders and they says I can keep it"

"i have seen in chenai the customer and delievery service was really worst .i suffered alot they deduct amount for fast delievery to delievery within 2 days but they not yet delievered i called to courier guy and chennai customer care they kept their mobiles in switch off mode i never suggest to my friends."

"If you are not a Prime Member you are tossed to the side. Usually gets my packages at about 10 days from order and they almost always come beat to hell."

"Find another place to do business. The customer "service" with this company has deteriorated to the point that, while we were considering selling product here, we will not sell product. We cannot trust how this company will treat our clients. Product sits for an average of NINE days before it ships, client support is not here in the US and there is no viable information to be garnered from anyone on the other end of the phone or email. Do yourself a favor, buy local. Amazon his HORRIFIC!"

"Beware of Galatics on amazon.

I asked to cancel an order before they have shipped, they refused to cancel shipping, told me to refuse the item when it did ship,(which is still hasn't 2 days later) and then are going to charge me $60 restocking fee anyways. Why would I pay a restocking fee for an item that hasn't left your warehouse yet?

Seems they are forcing the item to ship so they can grab money for a restocking fee.

This is no way to run a company. Not to mention I have a different person responding to my email every time."

"Amazon offering false commitment n changed after receipt of payment I think this is the platform where you will easily get cheated I order for computer item before processing of payment site is offering delivery with in 4 days but after payment with I next 15 minutes terms cha ge to 6 day now site is show deliver exp o 19th I belive us company does not stand with his words"

"fantastic customer service. I use amazon all the time and love my prime membership. Where amazon really has shined for me is customer service. Not one time have they been anything but a pleasure for me to deal with. I've returned several items and never had any issue. Several times they have told me to keep the item and they would just refund me my money. Amazon rocks."

"For me, Amazon.com is the worst place where you can buy.
The Customer Service is very bad, here an example:

1st agent:

07:41 AM PST Lateasha(Amazon): I will be emailing you another return label so that the item can be returned to us and once the item is received by us we will have the return shipping cost sent back to you.

As I didn´t receive the new label, I contacted again with Amazon:

2nd agent:

01:40 PM PST Glenn(Amazon): The form was submitted successfully.
I've forwarded our information to the Specialty investigation team trained to handle this issue. You should hear back from them in the next 1-2 business days. Please make sure to keep track of the emails they will send you should they ask further details only you can provide.

As I didn´t receive any email from Amazon, today, 3 days after, I contact again with Amazon, and then, the 3rd agent has other different version:

Amazon:I apologize, the agent should have mentioned you cannot return the item anymore

This is my experience with the Amazon Customer Service.

In this moment, I am in the same point in the beginning."

"Item details accurate. Fast shipping, Good price, would definitely buy from again "

"Amazon has some of the best prices found online, and their shipping is extremely fast."

"Horrible service. Placed an order and a week later, my item hadn't even been packed for shipment. Canceled and purchased from a competitor. Had the product in my hand 3 days later. Nothing but excuses from the unresponsive "customer service"."

"A Merry Christmas turned into a sad Christmas! I ordered a watch for my husband as a Christmas gift, paid shipping charges so it arrives 12/23. Lo and behold, the package didn't arrived. When I reported to Customer service, package was lost. Just received replacement item but too late now. Christmas tradition just got ruined. Thanks Amazon:((("

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"Shipping and delivery time of items purchased from Amazon.com gets worse and worse. Packages arrive late and the tracking information provided on the Amazon site is inaccurate. "