"I bought a top of the line Bosch 10" saw blade from Amazon. A couple of weeks later they are selling the same blade for $37.00 less. Amazon refuses to refund the difference. I was told to send it back for a full refund (minus shipping) and buy another one at the lower price !!!
Having to return this item for a refund and re buying the same so as to benefit from the lower price is simply ridiculous. I don't beleive Bezos has this kind of policies in his strategy to make Amazon "Earth's Most Customer-Centric Company". Rona, Home Depot, Staples, Costco and most major retailers will match there own lower price and refund the difference if the item is still within the allowed return period; 30 to 90 days (Costco / 90 days), it just makes sense !
I can not return my unused blade because I have thrown away the Bosch advertising that was inserted in the case. I definitely will think twice before ordering again from Amazon...and it probably will not be "again soon"
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"Always can count on Amazon - love the prime shipping! Bought a tool chest for hubby and the shipping was free!"
"If I shop online, I usually buy stuff from Amazon. They have really cheap stuff and it is generally safe. Just be sure to read the reviews about the seller. I haven't been scammed yet. Recently bought 4GB microSD for under 4 bucks and shipping was really fast, less than a week."
"Absolutely horrible!!! i am at the end of my semester and have been trying to solve this issue of my missing textbook well before hurricane sandy so that is no excuse!!!!! I still have yet to receive a book and finals are approaching! thanks amazon for absolutely nothing but a d*** headache!!!"
"i placed an order on a bible about a month ago. i can say i was trully happy with how my order arrived.The bible was inperfect condition , neatly wrapped And arrived on time..I love ordering from amazon. much. etter than ebay."
"I purchased an item from a seller on amazon and never got the item. I contacted amazon and they told me to contact the seller. I contacted the seller and they promised a refund but never followed through. I then contacted amazon and they are telling me the seller stated they shipped the item and so I am not eligible for a refund. Wanna know what I did? I told them to screw themselves and contacted my bank and also reported amazon to the BBB. I got my money back ASAP! That's how you deal with amazon because they are criminal from the very top to the bottom."
"Personally Amazon has been rock solid for me, I have been buying from them since they came 'alive' on the internet; and never had an issue.
I must say that I had never had to deal with CS, since I was quite satisfied with the product and process. You are notified when you place an order, you can cancel an order online, you can see the tracking and the free shipping option is nice too.
I usually buy quite a bit on the daily deals... quite good.
I can also buy on other site like europe Amazon with my same account to ship gift items to my nephews/god child! That is nice too!
I guess if there was one thing would be the sales tax that sometime if you on another site I would get, put I assume it depends on each location of the purchaser."
"This isn't a review of any particular order, but an overall view of what my experience has been with Amazon.
They have always sent me quality products, on time. I have never, ever had a problem with any order, with the exception of one digital download that I got for a computer game (Crusader Kings 2). For some reason, it wouldn't work on my computer, so I called Amazon and asked if they could give me a refund. They did, with no questions asked.
If I need to order something from a third-party, Amazon backs me 100% if there is a problem with them. Thankfully, the third-party sellers I've gone through have never been a problem.
For a company to be around for as long as Amazon has, they must be doing something right. I know people have had bad experiences with them, but from personal experience, they have never let me down, and I always do my online shopping through them."
"Given a gift from Amazon for a movie. We already ahd the movie and I wen to return it and had to pay to ship it back. In the end I was to be credited around $2 and it cost me $4 to ship it. And then they lost the return. So I was out $4, plus my friend basically paid for amovie no one got and my little girls was out a movie. I mean really. How sad is this. When I buy stuff they are good (so far), but for getting a gift you are SOL. Just keep it and sell it on craigslist or keep to regift. So based on that horrible experience (lost of emials and phone calls) I have to knock them down in rating."
"My only complaint is that I ordered 13 different items and i clicked the tag to have them all collected together and shipped in one box to save shipping costs, but that didn't happen."
"Been buying from amazon for years and haven't had a bad experience. Even with the super saver free shipping I always receive my products fairly quickly."
"Amazon sold me a used chainsaw as New. It had signs of previous use and wear. Furthermore; it had gas in the tank. Now I have to dispose of the gas in order to ship it back.
Within 30 minutes of receipt of this item, I was on the phone yelling at their Customer Service.
Amazon, you've got a lot of nerve pulling that bait n switch. I see this all over the internet about you. You're developing a bad reputation with that shameful practice."
"Amazon is great, if you ask me. I have never had a problem with anything. Ordering, shipping, packaging, sometimes item was changed from the description, but if you are buying from a third party, that is not Amazon's fault really. So, I try to use Amazon Fulfillment if possible.
I have bought around 40 items over the years."
"Amazon simply screws sellers-another seller abuse the rule. Avoid them if you can "
"Prime? Worth it. Amazon prime products ship so fast it's crazy. Amazon has the best return/refund policy's in the biz, I'd say that aside from gas in my car and food, 75-80% of everything I buy arrives at my door in a box with a smile on it. Can't say enough good things about amazon..."